Someone to help us install 3CX?

[C93]

Possibly a bit of a strange request, but I figured this would be a better place than any to post it.

We run quite a few 3CX systems with no issues, but this most recent one has bizarre issues. Handsets failing to register, the app on the iPhones ring about 50% of the time, and at random, calls are just being dropped with no explanation.

We've advised the client that we'll be recreating the PBX from scratch. We have an SBC onsite (we put it in to try resolve the handset problem) - but we're just so slammed at this time of year, we don't have time to do it properly.

Is there someone here who has plenty of experience setting up 3CX (we just need it hosted at Azure, we will provide our Azure account key), who can build the PBX, add the extensions (there's 9 of them) and a SIP trunk, then we can just go onsite and ensure that it's setup on their devices? Obviously happy to pay, and it'll make me a bit happier knowing it's been looked over by a third party as well to ensure we didn't miss anything.

 

[Alphabetic]

You can find a reseller here too

https://www.3cx.com/ordering/find-reseller/

if you're running a few 3CX systems at the moment with no problem you should probably look at why it's not working.

you may find a reinstall of the PBX doesnt sort the issue as it could be network related at the site.

have you tried registering a handset to the PBX that isnt on their network and testing?

And obviously have you run the firewall test on the PBX?

 

[greatchoice]

Possibly a bit of a strange request, but I figured this would be a better place than any to post it.

We run quite a few 3CX systems with no issues, but this most recent one has bizarre issues. Handsets failing to register, the app on the iPhones ring about 50% of the time, and at random, calls are just being dropped with no explanation.

We've advised the client that we'll be recreating the PBX from scratch. We have an SBC onsite (we put it in to try resolve the handset problem) - but we're just so slammed at this time of year, we don't have time to do it properly.

Is there someone here who has plenty of experience setting up 3CX (we just need it hosted at Azure, we will provide our Azure account key), who can build the PBX, add the extensions (there's 9 of them) and a SIP trunk, then we can just go onsite and ensure that it's setup on their devices? Obviously happy to pay, and it'll make me a bit happier knowing it's been looked over by a third party as well to ensure we didn't miss anything.

Why Azure? There are plenty of cloud providers that can handle 3cx. For instance we use a company that has 99.999% uptime in all their data centers, and we deploy a Rasberry onsite that handles the border controller. Be more than happy to get that going for you.

 

[Evolute IT]

If you wish, we can help. A lot of us here can help!

 

[DSXVOICE]

My company hosts and supports 3CX for over 300 companies. I'd be glad to give you a call. If you wish, you can email me at KHURFORD-at-DSXVOICE.COM and we can setup a conversation.

Best,

Kirk Hurford, COO DSXVOICE