SP3 breaks down PBX

[sip.bg]

Several customers on Win Server 2012 and Debian 8 complain that SP3 breaks down the PBX -- either phones (supported models) are not registering or constantly ringing themselves. No complains about Debian 9 installments until now.

Downgrading to SP2 for the moment ...

 

[sip.bg]

I'm glad I didn't jump in. Beta is not for production.

It's not beta. It is official SP3 released today (15.5.8801.3)

 

[complex1]

Here no complains about Debian 8 installs.

 

[neville]

We had that on some grandstreams we tested, but the firmware upgrade and 3CX templates fixed the issue.

 

[sip.bg]

The issue with SP3 could be related to custom templates, if PBX used to have some (Yealink or Fanvil), after update the phones will not register or behave strangely.

 

[us1]

The issue with SP3 could be related to custom templates, if PBX used to have some (Yealink or Fanvil), after update the phones will not register or behave strangely.

Interesting. Let us know if the problem goes away on standard templates and if you're able to re-implement the changes to the custom templates afterward. This could be a major issue moving forward if custom templates are this broken.

Thanks for the update.

 

[sip.bg]

Interesting. Let us know if the problem goes away on standard templates and if you're able to re-implement the changes to the custom templates afterward. This could be a major issue moving forward if custom templates are this broken.

Thanks for the update.

One of the customers confirmed he managed to reprovision Yealink phones (T23G & T29G) with default template and now they register.

 

[MatthewHood]

2 x 3cx pro installs crashed after SP3. cannot even access the dashboards
both debian 9 VM no custom templates at all

 

[big.LITTLE]

Our 3CX server is on Windows 2016 Datacenter and we have successfully upgraded to SP3 without any issues.

 

[exico91]

I installed the update yesterday and broke everything:

Grandstream phones in the office started calling themselfs and i resolved by upgrading the firmware and using default templates (except a 1620 that doesnt want to upgrade, still figuring out).
Now after the SP3 i can make calls but i cannot receive any call from the outside. When i try it simply drop the call; i tried with a free account on messagenet and when i call doesnt drop but i get a voice mail message from messagenet.
I have a backup of the configuration pre-sp3 but not the setup (exe) for the install

PBX on Windows
Various Phones: GS 1620, GS 2160, Yealink T28P and Yealink T46G

EDIT1: i backed up, removed and reinstalled the latest version using the new backup and now everything is working

 

[exico91]

I tought everything worked but today i cannot receive calls again and nothing changed:

Firewall test is OK except SIP ALG not detected
I can make calls to the outside
I tried to reboot firewall (pfsense) and modem but nothing changed
I rebooted the 3cx machine and nothing changed

There is a log i can post? Where i can get it?

EDIT: the problem seems to happen when i route the incoming calls to a ring group and the first number is in DND mode