SPA3102 Config

[matheushirata]

I'm having difficulty setting up the SPA-3102 in my network. The same appears registered but does not receive calls and also does not make calls. I put print of my settings.

Thankful,
Matheus Hirata

 

[matheushirata]

If you are trying to call, using a phone plugged into the FXS port, you will probably run into issue. You require that a dialplan, within the 3102 be set-up correctly to direct the call out on the PSTN port. Although it will work if you pull out tyhe power supply (on the 3102). Check (and/or post) the 3CX Activity Log, for one of the attempted calls from an extension. See if calls are routing to the 3102.

If you are trying to call, using a phone plugged into the FXS port, you will probably run into issue. You require that a dialplan, within the 3102 be set-up correctly to direct the call out on the PSTN port. Although it will work if you pull out tyhe power supply (on the 3102). Check (and/or post) the 3CX Activity Log, for one of the attempted calls from an extension. See if calls are routing to the 3102.

OK now i undestand. I will try later because we stay no energy now and after we send the log.