trunk

  1. John Massari

    Update Import for Trunk DID Numbers to allow Name and Assigned to

    Update Import for Trunk DID Numbers to allow Name and Assigned to, so you do not have to assign each phone number again. You can run an Inbound Rules report and be able to import that csv file into Trunk DID Numbers and allow the Name and Assigned to be imported also. For customers that...
    • John Massari
    • Thread
    • csv did friendlyname did inbond rules import import data imports inbound inbound calls trunk trunk configuration
    • Replies: 0
    • Forum: Other

  2. Vitelity trunk issues?

    We're using Vitelity for some of our SIP trunks via IP auth. They have been having some issues with some of their trunks over the past couple of days. They've provided us with new inbound and outbound IPs for calling. In our existing Vitelity trunk, I only have an option to edit the primary...
    • whill
    • Thread
    • outbound trunk vitelity
    • Replies: 6
    • Forum: US
  3. zahir sirag

    Issue with Multiple Trunks Sharing Same DID

    Hi, I have two SIP trunks without authentication, and they share the same DID (they act as load balancers). When I try to assign DIDs to extensions, queues, IVRs, etc., 3CX returns an error. Is there any way to resolve this using a custom trunk template? I remember that in version 18 there was a...

  4. Lost calls - Mass Errors 30051

    Hi everyone, We recently installed a new system for a customer, but they are complaining about dropped calls. Frequently, calls only ring once before hanging up, or some of the phones do not ring at all. I checked the logs and saw a lot of 30051 errors. Could this be causing the problem? We...

  5. P-Asserted-Identity: "+442XXXXXXXXX"<sip:anonymous>

    Hi all, I’m trying to identify the cause of an issue with my outgoing SIP messages, where the following header is being inserted: P-Asserted-Identity: "+442XXXXXXXXX" sip:anonymous I need to either modify or completely remove the sip:anonymous portion, but I haven’t been able to determine...
    • Oliver Mainprize
    • Thread
    • #p-asserted-identity outbound sip 3cx v20 trunk
    • Replies: 2
    • Forum: Other

  6. v18 to v20 upgrade - cannot edit trunk

    Good morning, Last week we finally got around to our v20 upgrade. After we got it complete, we wanted to edit the trunk that is in there, and it will not allow us to edit it. Either clicking on the line with the trunk or going to the three-dot menu and clicking Edit Trunk there will just kick...

  7. Can't remove old trunk

    I am trying to remove some old trunks that were configured a long time ago. When I try and remove them I receive the error "Internal server error occurred. Please contact administrator" In searching I see that others have had the issue, but it was always resolved with "I sent you a message."...
    • Nick7300
    • Thread
    • trunk
    • Replies: 2
    • Forum: US

  8. 3CX / Digistar

    Hello! I'm integrating 3CX with a Digistar PBX. Both communicate via IP-based communication. The current configuration already allows for the following interconnection: Extension to extension (3CX -> Digistar / Digistar -> 3CX) Outbound call to Digistar extension (Outbound Call -> 3CX ->...
    • JorgeWillianSantos
    • Thread
    • 3cx ip based sip trunk interconnection ip based trunk
    • Replies: 4
    • Forum: Other

  9. Inbound Calls Failing After Auto-Applied Update

    Hello everyone, This morning our system automatically applied the latest update, and since then all inbound calls on our SIP trunks are disconnecting immediately. The call logs show: The update: Version 20.0 Update 6 (Build 724 Release) Prior to today’s update, incoming calls were working...
    • Paul-2024
    • Thread
    • trunk
    • Replies: 2
    • Forum: US

  10. Configure Outbound Paramaters

    Hi, Is there an other way whitout creating a new trunk or without restoring a back-up to change the following outbound parameters ContactUser FromDisplayName FromUserPart RemotePartyIDCallingPartyUserPart ?
    • gcq1
    • Thread
    • outbound callerid outbound parameters trunk trunk configuration trunk identification trunk issue trunk parameters
    • Replies: 10
    • Forum: Other

  11. IVR configuration in GSM trunk

    Issue: Calls Disconnecting After IVR Extension Selection Hello everyone, We’re facing an issue with our GSM IVR system. The call successfully lands in the IVR, but when the caller selects an extension, the call does not go through. Instead, it gets disconnected after the allocated response...
    • Thansif
    • Thread
    • gsm gateway ivr issues trunk
    • Replies: 1
    • Forum: On-Premise

  12. SMS Sending/Receiving issues w/ Generic SIP Provider

    Hey All, We're testing a new trunk with a "generic" provider (that being Commio,) and I cannot get SMS working. I've worked with my voip liaison and they've given me the correct URL and API Key, but messages are failing to send and be received. Please see the following image: The first line is...
    • sleepyadmin
    • Thread
    • sip provider sms trunk
    • Replies: 2
    • Forum: SMS
  13. Alex Aubert

    Generic SIP Trunk V20

    Hi, I got an Issues with incoming call only showing the number ; I did test with a supported provider and the name did pass ... but with generic I only see number ... the provider says he is passing the info but I dont see it on my side. On the Trunk with Voxtelsys 12/19/2024 10:19:04 AM...
  14. nicolasGa

    Call Processing Script - Multiple Script assign to one ressource

    Hi, Is there a way to assign several script to one ressource (Trunk / DID) ? And maybe have an order for each script associated. If not, is this something that is planned for near future ? Thx,

  15. Transfer call from Trunk to Trunk

    Hi everyone, I have a situation where I need to supply a CRM platform with a number for inbound and outbound calls. The number is provisioned to 3CX via a trunk from a physical VOIP GSM gateway. The platform uses SIP URIs, and after reading some discussions here, I managed to make it work with...

  16. CDR ( Call Detail Records )

    We were using asterisk base Issabel in Issabel CDR we can get the info of CallerID use on call , Prefix used by Agent and also call connected trunk details ( like if we have multiple vendors from which vendor this call connects) shows in destination channel We have multiple vendors in 3cx their...
    • votexh
    • Thread
    • asterisk callerid cdr - call data records channel issabel trunk
    • Replies: 7
    • Forum: Other

  17. Route for DID outside office hours

    In v18 it was possible to define where to route a call on a DID outside office hours. In v20 this feature is not available. How to solve this? Or is this a feature that will be available in a next update?

  18. 3CX V20 Trunk Call Routing

    I've had multiple trunks running with the same registrar / server working for a while in V18. Since V20, I am unable to run multiple trunks going to the same SIP server without 3CX appearing to get 'confused' and routing calls all through the same trunk and destination regardless of the...
    • chrism_ctai
    • Thread
    • bug routing trunk twilio
    • Replies: 3
    • Forum: Other

  19. CUCM <-> 3CX - Caller name inbound not showing

    Hello All, First time posting here. We have CUCM v14 and 3CX v20 connected via a SIP Trunk. Issue : Caller name does not show up on 3CX phone when call is initiated from CUCM. 3CX ext and name on the other hand does appear on the Cisco phone properly. I checked the packet capture for the...

  20. Solved SMS number missing

    Hi, Using V20.0.731 and a twilio trunk, one of the configured numbers is not showing (was showing before) in the "select provider" window when trying to send a text messaage from 3CX Desktop App for Windows. Other numbers are showing, and those numbers capable of sending text messaages are...
    • gcq1
    • Thread
    • sms trunk twilio
    • Replies: 3
    • Forum: Other
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