speakers on softphone

[foulad]

Good day,
we are testing softphone for all our users , we brought headsets for each user , but when someone call and the user to putting the headset he/she wont be able to hear the ring , is there is way to connect to each workstation speakers only for ringing ?

 

[craigreilly]

what about the pop-up notification that the phone is ringing... is this not sufficient?

 

[infonetics]

I believe you can specify an audio device for ringing? I use softphone with headset as my primary phone, so I set mic and speaker as my headset, and my PC speakers for ringing.

 

[foulad]

how did you do it ?

 

[infonetics]

Settings, audio options. There are 3 fields - microphone, speaker, and ringing. I set microphone and speaker to use my jabra headset, and ringing to use default windows audio device (my laptop speakers, in my case).

 

[foulad]

you mean softphone setting ? im suing the below one

http://www.3cx.com/voip/softphone/

 

[infonetics]

Yes, just follow the "settings" or "preferences" link (depending on your version), and it'll be right there.