Specific Office Hours for a trunk

[Klaus Casimir]

I have 3 trunks and I would like to store different business hours for one trunk. Unfortunately, the business hours in the trunk are not taken over, but only the global business hours are used. What am I doing wrong?

 

[zakaria m]

So you used the Set up Specific Office Hours for this trunk option, but it didn't apply?

 

[Klaus Casimir]

yes ... correct

 

[cobaltit]

I would confirm the timezone the server is in and make sure the call is actually coming in on the correct trunk, especially if you have several trunks with the same provider.