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- May 18, 2019
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Hi,
I am still on 15v.
I have a service I use that tracks my calls with my CRM. In order for the tracking to properly take place, I need to call an access number, enter my PIN and then dial the actual number for the person I want to get a hold of.
Is there a way to configure this so instead of going through the process of dialing the access line and then entering the code I will just dial *5 or similar and then the number I want to dial?
I am still on 15v.
I have a service I use that tracks my calls with my CRM. In order for the tracking to properly take place, I need to call an access number, enter my PIN and then dial the actual number for the person I want to get a hold of.
Is there a way to configure this so instead of going through the process of dialing the access line and then entering the code I will just dial *5 or similar and then the number I want to dial?