- Joined
- Sep 30, 2021
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Using the desktop app, I can log in and log out of various queues.
How does this work via dial codes?
An agent should handle 2 hours of calls from queue 001 and 002. The rest of the day only from 002.
The code for logging in is *62 and for logging out *63.
How do I define the queue?
*62*001 unfortunately does not work
Thanks
How does this work via dial codes?
An agent should handle 2 hours of calls from queue 001 and 002. The rest of the day only from 002.
The code for logging in is *62 and for logging out *63.
How do I define the queue?
*62*001 unfortunately does not work
Thanks