- Joined
- Apr 3, 2017
- Messages
- 16
- Reaction score
- 2
Basically I have 2 Cellphones I want to have the Digital Receptionist send calls to. So if the customer presses 9 for example, the Ringgroup would send to the 2 extensions (cellphones). I found out that changing the status to AWAY does NOT prevent the softphone from ringing.
So then I tried to install the same extension/account on both cellphones. This did allow the status rules to be followed- however having the same account on 2 cellphones created problems. Google Push did not always want to wake 1 or 2 of the phones :-(
So is there a way to get the Status (available / away / etc) rules to be enforced for Connect to Ring Groups vs Connect to Extension?
So then I tried to install the same extension/account on both cellphones. This did allow the status rules to be followed- however having the same account on 2 cellphones created problems. Google Push did not always want to wake 1 or 2 of the phones :-(
So is there a way to get the Status (available / away / etc) rules to be enforced for Connect to Ring Groups vs Connect to Extension?