Strange Server lock out

[texmansru47]

I seem to have been locked out of my local server. The password I have no longer works and I cannot get it to unlock... is there a back door to get back into my server?

 

[cobaltit]

Yes, get into it from another IP address

 

[texmansru47]

Like from a different machine? I have multiple servers

 

[NickD_3CX]

Yes, if for some reason the IP you are currently accessing the Management Console from has been blacklisted, then accessing from another IP should do the trick. If you PBX is on the same LAN as where you are accessing it from, any other PC should do.

If this doesn't help, what message are you seeing when you try to log in?

Also, please provide information:
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[texmansru47]

Who blacklisted my server - Flipping XFINITY my provider? If so I will be going after them! When I try to access the server from another server or workstation I have it takes me to the XFINITY ROUTER Login page.

 

[NickD_3CX]

Ok, I think we have gotten confused here. You have a 3CX installation on-premise, behind your XFINITY router.

Where are you trying to access your Management Console from, another PC that is also behind the same XFINITY router? If yes, all you need to do in your browser type http://<LAN IP of 3CX server>:5000/
(assuming you are using HTTP/HTTPS ports 5000/5001)

Also, is the PBX installed on Windows or Linux?