Support for Multiple CRM Integrations in 3CX v20

[Gummies]

Hello,

I would like to know if 3CX version 20 supports or has plans to support multiple CRM integrations. Specifically, I am looking for a way to assign one CRM for Support and a different CRM for the Call Center.

Is this currently possible, or is it on the roadmap for future updates?

Thank you!

 

[Charles_3CX]

Regarding your question, please note that only one CRM integration can be used per 3cx system.

 

[Evolute IT]

Hello,

I would like to know if 3CX version 20 supports or has plans to support multiple CRM integrations. Specifically, I am looking for a way to assign one CRM for Support and a different CRM for the Call Center.

Is this currently possible, or is it on the roadmap for future updates?

Thank you!

Not possible and will never come.

However, DM us. We build custom stuff and we might be able to help depending on your setup.

 

[edossantos_sipcaller]

Depending on what you need, you might add one of the client side CRM integrations that you can enable from the Web Client, for specific users. That will only give you contact lookup functionality, but it's something....

 

[VoIPTools]

Talk to @ConceptsWeb.