Support for Yealink T31G FW version 124.86.0.26

[AdamR_Best]

Hey guys,

I have just been advised by Yealink that there is a new version of the T31G firmware which resolves an issue that we have been having with the WH62 headsets not working/not detecting.

Aside from touching every desk phone, is there a way I can deploy this FW via 3CX currently?

Alternatively are you guys aware of this patch? If so, what's the usual lead time for verifying/deploying it.

Thanks,
Adam.

 

[JohnS_3CX]

Hi Adam,

When it comes to firmware, it mostly depends on the manufacturer. They produce and test the firmware, and once all of this is done, they contact us so we can make it available through our downloads server. So in answer to your question, we will release it when they make it available to us, whenever that may be in the future. In this case I think the question should be addressed directly to them and they may be able to give you a rough ETA.

Please note however that we do not support running firmware that has not been tested with 3CX yet, so we would generally not recommend to install it if it doesn't come directly from us.

Hope this is clear!

 

[AdamR_Best]

Hi John,

Thanks for your reply.
I'll wait for Yealink to sort it out. Got a few WH62 headsets that we would like to start using with our T31G's...

 

[JohnS_3CX]

As far as I'm aware we should be receiving some Q4 firmware at a yet TBD date, so hopefully it will address headset issue!

 

[AdamR_Best]

I wouldn't be surprised if they want to push a few more fixes before sending it out. Oh well, we'll just have to wait. Or risk no support if things go pear-shaped...