Support

[Jonl370]

We are trying the cloud based service, unfortunately the URL is currently timing out. How can we restart the cloud instance?

 

[Alphabetic]

You will need to contact [email protected]

 

[Jonl370]

You will need to contact [email protected]

Thanks for the info!

 

[Jonl370]

You will need to contact [email protected]

Looks like the email address is no longer used.

[email protected]

host aspmx.l.google.com [64.233.191.27]

SMTP error from remote mail server after RCPT TO:<[email protected]>:

550-5.1.1 The email account that you tried to reach does not exist. Please try

550-5.1.1 double-checking the recipient's email address for typos or

550-5.1.1 unnecessary spaces. Learn more at

550 5.1.1 https://support.google.com/mail/?p=NoSuchUser l17-20020a026651000000b003896f2b496esi29891690jaf.1 - gsmtp
[email protected]

 

[Alphabetic]

Sorry its [email protected]

 

[N_G]

No you have to login to the support portal and get a support ticket. If you want to try our hosted you can get a 2 month trial on our website. Alternatively you can switch an existing license to hosted.

 

[Jonl370]

No you have to login to the support portal and get a support ticket. If you want to try our hosted you can get a 2 month trial on our website. Alternatively you can switch an existing license to hosted.

Thanks! I created a support ticket, what is the average response time? It has been 2 hours and no response so far.