Syslog rapid growth after U7 upgrade

[OLOL]

Hi,

We're seeing rapid growth of syslog file (approx 5MB every minute) since upgrade to U7. I'm seeing lots of lines relating to resiprocate which seem to be info logs from 3CXPhoneSystem - has anyone else seen this since upgrade? It filled our server storage up over a few hours since the upgrade, and I'm currently back up after deleting an 8GB syslog file, but it's filling up again...

Thanks
Will

 

[JonGauti]

See it too. 3CX also "turned off Activity Logs" but I can't seem to stop the log from expanding rapidly.

 

[SteveITS]

sample log entries, looks per-extension so maybe more impactful with a larger number of them:

2025-10-20T12:57:03.778517-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.778 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ServerRegistration.cxx:50 | accepted a registration sip:[email protected]
2025-10-20T12:57:03.778621-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.778 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ServerRegistration.cxx:383 | Adding sip:[email protected] -> <sip:[email protected]:5063;rinstance=eac3705fa01374c6>
2025-10-20T12:57:03.778695-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.778 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ServerRegistration.cxx:50 | accepted a registration sip:[email protected]
2025-10-20T12:57:03.778794-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.778 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ServerRegistration.cxx:383 | Adding sip:[email protected] -> <sip:[email protected]:5063;rinstance=9dd35bb52486dad9>
2025-10-20T12:57:03.778888-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.778 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ServerRegistration.cxx:50 | accepted a registration sip:[email protected]
2025-10-20T12:57:03.825216-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125703.825 |  | RESIP:DUM | 0x7f863dffb6c0 | /Sources/3rdParty/resiprocate/resip/dum/ClientRegistration.cxx:313 | requesting refresh of ClientRegistration sip:user@SIPTRUNK
2025-10-20T12:57:10.213886-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125710.213 |  | RESIP:DNS | 0x7f863e7fc6c0 | /Sources/3rdParty/resiprocate/rutil/dns/AresDns.cxx:397 | DNS initialization: found  1 name servers
2025-10-20T12:57:10.214219-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125710.213 |  | RESIP:DNS | 0x7f863e7fc6c0 | /Sources/3rdParty/resiprocate/rutil/dns/AresDns.cxx:408 |  name server: DNS-IP-HERE
2025-10-20T12:57:10.214281-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125710.213 |  | RESIP:DNS | 0x7f863e7fc6c0 | /Sources/3rdParty/resiprocate/rutil/dns/AresDns.cxx:554 |  No changes in DNS server list
2025-10-20T12:57:10.814749-05:00 3cx-**** 3CXPhoneSystem[720]: INFO | 20251020-125710.814 |  | RESIP:TRANSACTION | 0x7f863e7fc6c0 | /Sources/3rdParty/resiprocate/resip/stack/TuSelector.cxx:84 | Stats message
2025-10-20T12:57:10.814900-05:00 3cx-**** 3CXPhoneSystem[720]: WARNING | 20251020-125710.814 |  | RESIP:STATS | 0x7f863e7fc6c0 | /Sources/3rdParty/resiprocate/resip/stack/StatisticsMessage.cxx:96 | RESIP:TRANSACTION

Log directory after we upgraded Oct 16, 4 days ago:

-rw-r----- 1 root adm 55272232 Oct 20 12:57 syslog
-rw-r----- 1 root adm 101147053 Oct 19 00:00 syslog.1
-rw-r----- 1 root adm 18500 Oct 12 00:00 syslog.2.gz
-rw-r----- 1 root adm 17858 Oct 5 00:00 syslog.3.gz
-rw-r----- 1 root adm 21155 Sep 28 00:00 syslog.4.gz
-rw-r----- 1 root adm 4883 May 18 2024 syslog.6.gz
-rw-r----- 1 root adm 5036 May 17 2024 syslog.7.gz

Edit: yes those are compressed but still very small:
compressed uncompressed ratio uncompressed_name
18500 147948 87.5% syslog.2

 

[richiewhite]

Can confirm I'm seeing these logs as well in journalctl.

 

[Gunter Menzel]

Same, a customer of ours with a tightly-dimensioned 3CX host ran out of disk space because of this issue. Seemingly all our hosts with U7 see rapid syslog growth.

 

[Charles_3CX]

We have been informed that we are working on a solution and will notify once it becomes available.

 

[SteveITS]

Hotfix was published.
https://www.3cx.com/blog/change-log/phone-system-change-log-v20/

 

[Charles_3CX]

Please note that we have released a hotfix for this issue, which is now available in the Admin Console under System > Updates.

Kindly apply the fix, which will update your system to Build 20.0.7.1060 (Update 7).

https://www.3cx.com/blog/releases/v20-u7-hotfix/