System prompts are in German

VPJ

SMB User
Joined
Aug 21, 2026
Messages
1
Reaction score
0
We're running 3CX Cloud Free with our sales team. Everything works well, but system prompts (like "number not reachable") are in German. This is unexpected given our system is set to English and we're based in Flanders, Belgium (Dutch-speaking).

How can we change the system prompts to English? We've found references online to Admin Settings > System Prompts, but this option doesn't exist in our free tier. We're looking for the default English prompts, not custom ones.
 
Hi, in your Dashboard, find the gear icon
1787316871513.png

and check the language shown
1787316925002.png
 

Forum statistics

Threads
111,878
Messages
589,521
Members
164,727
Latest member
VPJ