System Wide vs Default department SBC

[adamrl]

My previous colleague set up this 3cx system (self hosted V20) and was able to create Router Phone SBC that were system wide. (T53W)
When I go to set them up now, I can only get them to be default department.

I've read a few things saying I need to be in a different console, but I can't understand how to get there - it looks all the same and I'm afraid it might be causing issues with call quality when SBCs are set in default department.

Can somebody assist please?

 

[SteveITS]

Are you logged in as a system owner?

 

[adamrl]

Yes logged in as system owner.

 

[ivank]

and I'm afraid it might be causing issues with call quality when SBCs are set in default department

SBC has no idea about departments (nor it cares), so switching this field won't/can't help with call quality.

 

[adamrl]

OK thanks