TAPI not working

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Hello.
I have a Problem with the TAPI-Plugin.
My customer will use it for his crm. in fact, the have to use TAPI because there seems to be no alternative.
Since Version 16 TAPI doasnt work proberbly.
The Last Thread i found was closed on July this year. Are there any Updates on this?
 
Can you describe the issue you're experiencing in more detail?
 
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