the whole media in slow motion

[pkoshcom]

auto attendant, all prompts, are in slow motion, what do I do, its the first time the system started working.

 

[Anonymous]

What does that mean in slow motion?

Does it sound like the "tape" is going to slow? or has it bits missing?

The first is due to Mhz in the voice file and play back.

Second one is due to priority on the network or running out process power on your 3CX box (eg processor or disk IO, make sure your disk is defraged)

 

[SY]

Hi pkoshcom,

Please describe hardware(software) configuration of host where PBX is installed.

Thanks,
Stepan

 

[pkoshcom]

DTMF detection is turned off

Now I'm getting in the server status, MS problem (MS is turning Red)
when I'm dialing an extension from the digital receptionist, it terminats the call with an error message "DTMF tone detection is turned off"
where do I turn it on ???

 

[Anonymous]

DTMF should be on all the time, not sure if you actually can turn it on or off with the software.

There migth be an issue with your codecs.

Make sure you have G711 on all your devices.

H