This application has failed to start because the application

[Tracker]

I am at a bit of a confused state right now because of the following...

When I install 3cx to one of my home servers [Running Windows Server 2003 Standard 32bit or Windows XP Pro 32bit] it works fine.

However if I attempt to install it to one of my main servers where it will reside for all of its real use it goes through the install process and everything looks like it should work however after installing when you attempt to goto the web site you end up with the following error.

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[COMException (0x800736b1): This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)]

[FileLoadException: Could not load file or assembly '3CXLicenseWrapper, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)]
System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection) +0
System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection) +495
System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection) +192
System.Reflection.Assembly.Load(String assemblyString) +42
System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective) +182

[ConfigurationErrorsException: Could not load file or assembly '3CXLicenseWrapper, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)]
System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective) +1257
System.Web.Configuration.CompilationSection.LoadAllAssembliesFromAppDomainBinDirectory() +387
System.Web.Configuration.CompilationSection.LoadAssembly(AssemblyInfo ai) +123
System.Web.Configuration.AssemblyInfo.get_AssemblyInternal() +36
System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig) +213
System.Web.Compilation.WebDirectoryBatchCompiler..ctor(VirtualDirectory vdir) +188
System.Web.Compilation.BuildManager.BatchCompileWebDirectoryInternal(VirtualDirectory vdir, Boolean ignoreErrors) +57
System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) +259
System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) +405
System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) +111
System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert) +194
System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert) +52
System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) +50
System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig) +577
System.Web.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +185
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +274

*sorry if its a bit much but I figured the more info I provide the better my chances to resolve this are *

Thats the error I get. It happens on both of my production servers. [Both running Windows Server 2003 Standard 64bit with ISS or Cassini] It does not matter what web server application I use both error out.

I have attempted to google the issue but came up empty perhaps I am just searching the wrong thing who knows.

Perhaps you all can help me find a solution?

Thanks

 

[N_G]

Is this version 7.1? Please try with version 7.1

 

[nb]

Hi

Also can you confirm the following information for us?

1) is this the first time you installed 3CX on the production machine?
2) Can you go to the following location - C:\ProgramData\3CX\Data\Http\Interface and send me the Web.config file you see there?
3) Can you also go to the following location : C:\Windows\assembly and tell me the Version number you see there. In 7.1 this should be 1.1.0.0. Yours is trying to load 0.0.0.0
>>
[ConfigurationErrorsException: Could not load file or assembly '3CXLicenseWrapper, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)] <<

Did you install an alpha version or a beta on this production machine? I think you have traces on the machine left from a previous uninstallation.

I suggest you uninstall 3CX completely, run the 3cx Checker, confirm that in the global assembly cache everything is cleared and then install again.

 

[Tracker]

Hey guys thanks for the replies however shortly after I posted this I got it to start. Turns out I did not have the Visual C++ SP1 64bit package from microsoft installed.

But to answer your questons. I am using the latest release from 3cx.com

Now however I am facing a issue where 3cx will take a call and prompt correctly however it will not send the call out to my home pc with the 3cx voip software installed on it.

 

[William400]

Hi

Can you please paste the verbose logging for such a call.