This Call Could Not Be Completed

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TSlocum

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We're in the testing phase before rolling out a voip system with 3CX. We recently set up our Patton gateway, but were running into problems because we changed the IP on the Voip server. We finally got it all set up with a VLan, but now I can't get through to voicemail or other similar extensions such as 7777 - IVR. I get "This call could not be completed."

How can I fix this?

I've tried nearly every step on this page http://www.3cx.com/blog/docs/troubleshooting-iis-ivr/

Missing Prompts: I have only one prompt set, so I can't change it.
Disable Keepalives: There is no 'properties' option when I right click anything in IIS.
IVR VXML services listening on port 5484: There is no IVR VXML service running. It's not listed in 3CX or Windows Services.
3CX IVR Website assigned to App Pool: It is assigned.
MIME settings: .vxml wasn't in the list, I added it per the instructions with no change
Confirm HTTP compression disabled: There is no 'properties' option when I right click anything in IIS.
Correct Permissions: Set permissions per the instructions, no change. As for IIS permissions, There is no 'properties' option when I right click anything in IIS.
IIS installs with many websites: no other websites
Sharepoint: No SharePoint on this server
root.vxml: File is not blank

Here's a screenshot of my right-click menu in IIS, there is no 'Properties':
FDDa5tB.png


Here's the server logs for when I tried to call 7777:

Code:
14-Nov-2013 14:35:51.396	Leg L:17.2[Ivr] is terminated: Cause: BYE from PBX
14-Nov-2013 14:35:51.396	[CM503008]: Call(C:17): Call is terminated
14-Nov-2013 14:35:51.395	Leg L:17.1[Extn] is terminated: Cause: BYE from 10.11.226.101:5060
14-Nov-2013 14:35:47.184	[CM503007]: Call(C:17): Ivr:7777 has joined, contact <sip:[email protected]:40600>
14-Nov-2013 14:35:47.181	[CM503007]: Call(C:17): Extn:1051 has joined, contact <sip:[email protected]:5060>
14-Nov-2013 14:35:47.179	L:17.2[Ivr] has joined to L:17.1[Extn]
14-Nov-2013 14:35:47.029	[CM503025]: Call(C:17): Calling T:Ivr:7777@[Dev:sip:[email protected]:40600;rinstance=a009be1a12e53305] for L:17.1[Extn]
14-Nov-2013 14:35:46.983	[CM503027]: Call(C:17): From: Extn:1051 ("[User]" <sip:[email protected]:5060>)  to  T:Ivr:7777@[Dev:sip:[email protected]:40600;rinstance=a009be1a12e53305]
14-Nov-2013 14:35:46.983	[CM503004]: Call(C:17): Route 1: from L:17.1[Extn] to T:Ivr:7777@[Dev:sip:[email protected]:40600;rinstance=a009be1a12e53305]
14-Nov-2013 14:35:46.979	[CM503001]: Call(C:17): Incoming call from Extn:1051 to <sip:[email protected]:5060>
 
TSlocum said:
Leg L:17.1[Extn] is terminated: Cause: BYE from 10.11.226.101:5060

This IP seems to initiating the disconnect. Is that the extension? Does this happen with other extensions?
 
leejor said:
TSlocum said:
Leg L:17.1[Extn] is terminated: Cause: BYE from 10.11.226.101:5060

This IP seems to initiating the disconnect. Is that the extension? Does this happen with other extensions?

10.11.226.101 is the extension. It happens with any extension.
 
Can you post the log in verbose mode as well as describing your setup? It would be helpful to know which version of 3cx and if paid or demo or free and how you are testing (what phone, models, etc. and the steps used to test). The issue I am struggling with is that you have two IPs for the same extension getting involved.


You show:
[email protected]:5060 (which is the IP that placed the call)
[email protected]:5060 (which is the IP that joined to the IVR and subsequently ended the call with the BYE)

I don't think this to be an IIS issue at all.
 
10.11.226.247 is the Voip server
10.11.226.101 is the phone.

3CX Paid version 12.0.32816.397 SP.2
Cisco SPA514G phone on firmware 7.5.5

I had to restart the 3CX services to enable verbose logging. When they came back on, the phone I was originally testing doesn't connect to the error message
when trying to call voicemail. It just keeps ringing. I tried it on another phone (logs below) and it still goes to "This call could not be completed..."


The IP on the second phone is 10.11.226.102
Code:
18-Nov-2013 11:54:12.110	L:8.1[Extn]: Terminating targets, reason:
18-Nov-2013 11:54:12.110	Leg L:8.1[Extn] is terminated: Cause: BYE from PBX
18-Nov-2013 11:54:12.110	Terminated from "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0 to "Voice Mail"<sip:[email protected]>;tag=65727d29; reason: LocalBye
18-Nov-2013 11:54:12.110	L:8.1[Extn] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=e20a33351e55fe56 [email protected]:
			BYE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-e20a33351e55fe56-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			From: "Voice Mail"<sip:[email protected]>;tag=65727d29
			Call-ID: [email protected]
			CSeq: 2 BYE
			Content-Length: 0
18-Nov-2013 11:54:12.110	SendMsg from "Voice Mail"<sip:[email protected]>;tag=65727d29 to "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
18-Nov-2013 11:54:12.110	[CM503008]: Call(C:8): Call is terminated
18-Nov-2013 11:54:12.110	L:8.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
18-Nov-2013 11:54:12.108	Blocking refers for the Call(C:8)
18-Nov-2013 11:54:12.108	Call(C:8) is terminated
18-Nov-2013 11:54:12.108	L:8.2[VMail]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
18-Nov-2013 11:54:12.108	Leg L:8.2[VMail] is terminated: Cause: BYE from 127.0.0.1:40600
18-Nov-2013 11:54:12.107	L:8.2[VMail] got Terminated Recv Req BYE from 127.0.0.1:40600 tid=b86cea3228481f4f Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			BYE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-b86cea3228481f4f-1---d8754z-;rport=40600
			Max-Forwards: 70
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			From: <sip:[email protected]:5060>;tag=9e4dfc5f
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 2 BYE
			User-Agent: 3CX Voice Mail Menu
			Reason: SIP;description="User Hung Up"
			Content-Length: 0
18-Nov-2013 11:54:12.107	Terminated from <sip:[email protected]:5060>;tag=9e4dfc5f to "Claudia"<sip:[email protected]:5060>;tag=ca34d518; reason: RemoteBye
18-Nov-2013 11:54:12.107	L:8.2[VMail] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=b86cea3228481f4f Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-b86cea3228481f4f-1---d8754z-;rport=40600
			Contact: <sip:[email protected]:5060>
			To: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			From: <sip:[email protected]:5060>;tag=9e4dfc5f
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 2 BYE
			Content-Length: 0
18-Nov-2013 11:54:12.107	SendMsg from "Claudia"<sip:[email protected]:5060>;tag=ca34d518 to <sip:[email protected]:5060>;tag=9e4dfc5f
18-Nov-2013 11:54:08.485	Currently active calls - 1: [8]
18-Nov-2013 11:54:04.008	Session 402 of leg L:8.1[Extn] is confirmed
18-Nov-2013 11:54:04.008	L:8.1[Extn] got Confirmed Recv Req ACK from 10.11.226.102:5060 tid=-141a0dfa [email protected]:
			ACK sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-141a0dfa
			Max-Forwards: 70
			Contact: "Claudia"<sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=65727d29
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 ACK
			Proxy-Authorization: Digest username="1004",realm="3CXPhoneSystem",nonce="414d535c089ad72b55:44df26049009dcc76a3a2b1a1e819af2",uri="sip:[email protected]:5060",algorithm=MD5,response="bc178c76278d5ccca78cb70cc4c24b9d"
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 0
18-Nov-2013 11:54:04.008	ConnCfmd from "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0 to "Voice Mail"<sip:[email protected]>;tag=65727d29
18-Nov-2013 11:54:03.643	[CM503007]: Call(C:8): VMail:9999 has joined, contact <sip:[email protected]:40600>
18-Nov-2013 11:54:03.640	[CM503007]: Call(C:8): Extn:1004 has joined, contact <sip:[email protected]:5060>
18-Nov-2013 11:54:03.640	~Target=Ext:Ext.9999
18-Nov-2013 11:54:03.640	Session 402 of leg L:8.1[Extn] is connected
18-Nov-2013 11:54:03.640	L:8.1[Extn] got Connected.UAS Send 200/INVITE from 0.0.0.0:0 tid=-d2e4ff62 [email protected]:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-d2e4ff62
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=65727d29
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CXPhoneSystem 12.0.32816.397 (32731)
			Content-Length: 299
			
			v=0
			o=3cxPS 87929389056 531619643393 IN IP4 10.11.226.247
			s=3cxPS Audio call
			c=IN IP4 10.11.226.247
			t=0 0
			m=audio 7028 RTP/AVP 0 8 9 18 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=sendrecv
18-Nov-2013 11:54:03.640	Connected(UAS) from "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0 to "Voice Mail"<sip:[email protected]>;tag=65727d29
18-Nov-2013 11:54:03.640	L:8.1[Extn] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=-d2e4ff62 [email protected]:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-d2e4ff62
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=65727d29
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			Content-Length: 299
			
			v=0
			o=3cxPS 87929389056 531619643393 IN IP4 10.11.226.247
			s=3cxPS Audio call
			c=IN IP4 10.11.226.247
			t=0 0
			m=audio 7028 RTP/AVP 0 8 9 18 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=sendrecv
18-Nov-2013 11:54:03.640	SendMsg from "Voice Mail"<sip:[email protected]>;tag=65727d29 to "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
18-Nov-2013 11:54:03.636	L:8.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
18-Nov-2013 11:54:03.636	~Route=Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c
18-Nov-2013 11:54:03.636	L:8.2[VMail] has joined to L:8.1[Extn]
18-Nov-2013 11:54:03.636	Session 405 of leg L:8.2[VMail] is connected
18-Nov-2013 11:54:03.636	L:8.2[VMail] got Connected.UAC Recv 200/INVITE from 127.0.0.1:40600 tid=9443e234f55b8a49 Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-9443e234f55b8a49-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=9e4dfc5f
			From: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 336
			
			v=0
			o=3cxVCE 390941460 194976930 IN IP4 127.0.0.1
			s=3cxVCE Audio Call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 40624 RTP/AVP 0 8 3 13 9 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
18-Nov-2013 11:54:03.636	Connected(UAC) from <sip:[email protected]:5060>;tag=9e4dfc5f to "Claudia"<sip:[email protected]:5060>;tag=ca34d518
18-Nov-2013 11:54:03.636	Remote SDP is set for leg L:8.2[VMail]
18-Nov-2013 11:54:03.636	NAT/ALG check:L:8.2[VMail] RESPONSE 200 on 'INVITE' - basic check passed. No information for extended checks
18-Nov-2013 11:54:03.636	Answer SDP arrived on Leg L:8.2[VMail];
OnAnswer Recv 200/INVITE from 127.0.0.1:40600 tid=9443e234f55b8a49 Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-9443e234f55b8a49-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=9e4dfc5f
			From: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 336
			
			v=0
			o=3cxVCE 390941460 194976930 IN IP4 127.0.0.1
			s=3cxVCE Audio Call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 40624 RTP/AVP 0 8 3 13 9 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
18-Nov-2013 11:54:03.636	L:8.2[VMail] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=a849cd26ea787425 Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			ACK sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-a849cd26ea787425-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: <sip:[email protected]:5060>;tag=9e4dfc5f
			From: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 1 ACK
			Content-Length: 0
18-Nov-2013 11:54:03.636	SendMsg from "Claudia"<sip:[email protected]:5060>;tag=ca34d518 to <sip:[email protected]:5060>;tag=9e4dfc5f
18-Nov-2013 11:54:03.636	L:8.1[Extn] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=-d2e4ff62 [email protected]:
			SIP/2.0 180 Ringing
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-d2e4ff62
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=65727d29
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Content-Length: 0
18-Nov-2013 11:54:03.636	SendMsg from "Voice Mail"<sip:[email protected]>;tag=65727d29 to "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
18-Nov-2013 11:54:03.636	Provisional response arrived for session 405 of Leg L:8.2[VMail]
18-Nov-2013 11:54:03.636	L:8.2[VMail] got Provisional Recv 180/INVITE from 127.0.0.1:40600 tid=9443e234f55b8a49 Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			SIP/2.0 180 Ringing
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-9443e234f55b8a49-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=9e4dfc5f
			From: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 1 INVITE
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 0
18-Nov-2013 11:54:03.636	Provisional(180) from <sip:[email protected]:5060>;tag=9e4dfc5f to "Claudia"<sip:[email protected]:5060>;tag=ca34d518
18-Nov-2013 11:54:03.635	[CM505001]: Endpoint VMail:9999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
18-Nov-2013 11:54:03.635	[CM503002]: Call(C:8): Alerting VMail:9999 by contact <sip:[email protected]:40600>
18-Nov-2013 11:54:03.633	UacSession 405 has formed leg L:8.2[VMail]
18-Nov-2013 11:54:03.633	Answer from <sip:[email protected]:5060>;tag=9e4dfc5f to "Claudia"<sip:[email protected]:5060>;tag=ca34d518
18-Nov-2013 11:54:03.485	[CM503025]: Call(C:8): Calling T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c] for L:8.1[Extn]
18-Nov-2013 11:54:03.485	Route to L:8.2[VMail] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=34714c256f27d158 Call-ID=YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.:
			INVITE sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-34714c256f27d158-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: <sip:[email protected]:5060>
			From: "Claudia"<sip:[email protected]:5060>;tag=ca34d518
			Call-ID: YjM5YmI3ZjRhNWY5YTRmZTM3NzA1NTViMjY5NDMwYzQ.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			Content-Length: 397
			
			v=0
			o=3cxPS 90496303104 264778022913 IN IP4 127.0.0.1
			s=3cxPS Audio call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 7030 RTP/AVP 0 8 3 13 9 18 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=fmtp:18 annexb=no
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
			a=sendrecv
18-Nov-2013 11:54:03.481	Outbound URI is used: sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c
18-Nov-2013 11:54:03.481	SLA is globally disabled
18-Nov-2013 11:54:03.481	Added leg L:8.2[VMail]
18-Nov-2013 11:54:03.438	[Flow] Call(C:8): making call from L:8.1[Extn] to T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:54:03.438	[CM503027]: Call(C:8): From: Extn:1004 ("Claudia" <sip:[email protected]:5060>)  to  T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:54:03.438	[CM503004]: Call(C:8): Route 1: from L:8.1[Extn] to T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:54:03.438	[Flow] Endpoint VMail:9999 has no forwarding rule on reason 'All calls'
18-Nov-2013 11:54:03.438	[Flow] Call(C:8): has built target endpoint: VMail:9999 for call from L:8.1[Extn]
18-Nov-2013 11:54:03.438	[Flow] Target endpoint for 9999 is VMail:9999
18-Nov-2013 11:54:03.438	[Flow] Building target endpoint to 9999 from "Claudia" <sip:[email protected]:5060>
18-Nov-2013 11:54:03.438	[CM503010]: Call(C:8): Making route(s) from Extn:1004 to <sip:[email protected]:5060>
18-Nov-2013 11:54:03.438	Remote SDP is set for leg L:8.1[Extn]
18-Nov-2013 11:54:03.438	OnOffer from "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
18-Nov-2013 11:54:03.438	[CM505001]: Endpoint Extn:1004: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA514G-7.5.5] PBX contact: [sip:[email protected]:5060]
18-Nov-2013 11:54:03.435	Inbound DID: ''; Phonebook Name: ''
18-Nov-2013 11:54:03.435	[CM500002]: Call(C:8): Info on incoming INVITE from Extn:1004:
			Invite-IN Recv Req INVITE from 10.11.226.102:5060 tid=-d2e4ff62 [email protected]:
			INVITE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-d2e4ff62
			Max-Forwards: 70
			Contact: "Claudia"<sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Expires: 240
			Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
			Content-Type: application/sdp
			Proxy-Authorization: Digest username="1004",realm="3CXPhoneSystem",nonce="414d535c089ad72b55:44df26049009dcc76a3a2b1a1e819af2",uri="sip:[email protected]:5060",algorithm=MD5,response="bc178c76278d5ccca78cb70cc4c24b9d"
			Supported: replaces
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 401
			
			v=0
			o=- 35496772 35496772 IN IP4 10.11.226.102
			s=-
			c=IN IP4 10.11.226.102
			t=0 0
			m=audio 16500 RTP/AVP 0 8 9 2 18 96 97 98 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:2 G726-32/8000
			a=rtpmap:18 G729a/8000
			a=rtpmap:96 G726-40/8000
			a=rtpmap:97 G726-24/8000
			a=rtpmap:98 G726-16/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=ptime:20
			a=sendrecv
18-Nov-2013 11:54:03.435	[CM503001]: Call(C:8): Incoming call from Extn:1004 to "Voice Mail" <sip:[email protected]:5060>
18-Nov-2013 11:54:03.433	NAT/ALG check:L:8.1[Extn] REQUEST 'INVITE' - basic check passed. No information for extended checks
18-Nov-2013 11:54:03.430	NAT/ALG check:L:8.1[Extn] REQUEST 'INVITE' - basic check passed. No information for extended checks
18-Nov-2013 11:54:03.430	Offer SDP arrived on Leg L:8.1[Extn];
OnOffer Recv Req INVITE from 10.11.226.102:5060 tid=-d2e4ff62 [email protected]:
			INVITE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.102:5060;branch=z9hG4bK-d2e4ff62
			Max-Forwards: 70
			Contact: "Claudia"<sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>
			From: "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Expires: 240
			Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
			Content-Type: application/sdp
			Proxy-Authorization: Digest username="1004",realm="3CXPhoneSystem",nonce="414d535c089ad72b55:44df26049009dcc76a3a2b1a1e819af2",uri="sip:[email protected]:5060",algorithm=MD5,response="bc178c76278d5ccca78cb70cc4c24b9d"
			Supported: replaces
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 401
			
			v=0
			o=- 35496772 35496772 IN IP4 10.11.226.102
			s=-
			c=IN IP4 10.11.226.102
			t=0 0
			m=audio 16500 RTP/AVP 0 8 9 2 18 96 97 98 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:2 G726-32/8000
			a=rtpmap:18 G729a/8000
			a=rtpmap:96 G726-40/8000
			a=rtpmap:97 G726-24/8000
			a=rtpmap:98 G726-16/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=ptime:20
			a=sendrecv
18-Nov-2013 11:54:03.430	Outbound URI is used: sip:[email protected]:5060
18-Nov-2013 11:54:03.430	IncomingCall: C:8 from <sip:[email protected]:5060> to <sip:[email protected]:5060>
18-Nov-2013 11:54:03.430	Added leg L:C:8.1[No endpoint yet]
18-Nov-2013 11:54:03.430	UasSession 402 started
18-Nov-2013 11:54:03.430	Call from "Claudia"<sip:[email protected]>;tag=3b77e766512a595o0 to "Voice Mail"<sip:[email protected]>;tag=65727d29
Logs from when I call voicemail on the first phone and it just rings:
Code:
18-Nov-2013 11:58:56.466	Currently active calls [none]
18-Nov-2013 11:58:24.468	Currently active calls [none]
18-Nov-2013 11:58:02.885	L:10.2[VMail]: Terminating targets, reason:
18-Nov-2013 11:58:02.885	Leg L:10.2[VMail] is terminated: Cause: BYE from PBX
18-Nov-2013 11:58:02.884	Terminated from <sip:[email protected]:5060>;tag=252a651a to "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557; reason: LocalBye
18-Nov-2013 11:58:02.884	L:10.2[VMail] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=0f1e53314b178753 Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			BYE sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-0f1e53314b178753-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: <sip:[email protected]:5060>;tag=252a651a
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 2 BYE
			Content-Length: 0
18-Nov-2013 11:58:02.884	SendMsg from "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557 to <sip:[email protected]:5060>;tag=252a651a
18-Nov-2013 11:58:02.884	[CM503008]: Call(C:10): Call is terminated
18-Nov-2013 11:58:02.884	L:10.2[VMail]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
18-Nov-2013 11:58:02.882	Blocking refers for the Call(C:10)
18-Nov-2013 11:58:02.882	Call(C:10) is terminated
18-Nov-2013 11:58:02.882	L:10.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
18-Nov-2013 11:58:02.882	Leg L:10.1[Extn] is terminated: Cause: BYE from 10.11.226.101:5060
18-Nov-2013 11:58:02.880	L:10.1[Extn] got Terminated Recv Req BYE from 10.11.226.101:5060 tid=-7475368b [email protected]:
			BYE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7475368b
			Max-Forwards: 70
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 103 BYE
			Proxy-Authorization: Digest username="1051",realm="3CXPhoneSystem",nonce="414d535c089ad80a13:d11e73718094d6a9eb72030e2f58a2bb",uri="sip:[email protected]:5060",algorithm=MD5,response="f824877d9a86bd1275e9a995e074eb6d"
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 0
18-Nov-2013 11:58:02.880	Terminated from "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0 to "Voice Mail"<sip:[email protected]>;tag=1e07f311; reason: RemoteBye
18-Nov-2013 11:58:02.880	L:10.1[Extn] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=-7475368b [email protected]:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7475368b
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 103 BYE
			Content-Length: 0
18-Nov-2013 11:58:02.880	SendMsg from "Voice Mail"<sip:[email protected]>;tag=1e07f311 to "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
18-Nov-2013 11:57:52.470	Currently active calls - 1: [10]
18-Nov-2013 11:57:47.406	Session 490 of leg L:10.1[Extn] is confirmed
18-Nov-2013 11:57:47.406	L:10.1[Extn] got Confirmed Recv Req ACK from 10.11.226.101:5060 tid=-4d71605f [email protected]:
			ACK sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-4d71605f
			Max-Forwards: 70
			Contact: "Tyler Slocum"<sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 102 ACK
			Proxy-Authorization: Digest username="1051",realm="3CXPhoneSystem",nonce="414d535c089ad80a13:d11e73718094d6a9eb72030e2f58a2bb",uri="sip:[email protected]:5060",algorithm=MD5,response="15dcaae08f5ecb85b8d51fb559186d56"
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 0
18-Nov-2013 11:57:47.406	ConnCfmd from "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0 to "Voice Mail"<sip:[email protected]>;tag=1e07f311
18-Nov-2013 11:57:47.062	[CM503007]: Call(C:10): VMail:9999 has joined, contact <sip:[email protected]:40600>
18-Nov-2013 11:57:47.059	[CM503007]: Call(C:10): Extn:1051 has joined, contact <sip:[email protected]:5060>
18-Nov-2013 11:57:47.059	~Target=Ext:Ext.9999
18-Nov-2013 11:57:47.059	Session 490 of leg L:10.1[Extn] is connected
18-Nov-2013 11:57:47.059	L:10.1[Extn] got Connected.UAS Send 200/INVITE from 0.0.0.0:0 tid=-7fdc6860 [email protected]:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7fdc6860
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CXPhoneSystem 12.0.32816.397 (32731)
			Content-Length: 300
			
			v=0
			o=3cxPS 234864246784 312676974593 IN IP4 10.11.226.247
			s=3cxPS Audio call
			c=IN IP4 10.11.226.247
			t=0 0
			m=audio 7036 RTP/AVP 0 8 9 18 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=sendrecv
18-Nov-2013 11:57:47.059	Connected(UAS) from "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0 to "Voice Mail"<sip:[email protected]>;tag=1e07f311
18-Nov-2013 11:57:47.059	L:10.1[Extn] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=-7fdc6860 [email protected]:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7fdc6860
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			Content-Length: 300
			
			v=0
			o=3cxPS 234864246784 312676974593 IN IP4 10.11.226.247
			s=3cxPS Audio call
			c=IN IP4 10.11.226.247
			t=0 0
			m=audio 7036 RTP/AVP 0 8 9 18 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=sendrecv
18-Nov-2013 11:57:47.059	SendMsg from "Voice Mail"<sip:[email protected]>;tag=1e07f311 to "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
18-Nov-2013 11:57:47.056	L:10.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
18-Nov-2013 11:57:47.056	~Route=Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c
18-Nov-2013 11:57:47.056	L:10.2[VMail] has joined to L:10.1[Extn]
18-Nov-2013 11:57:47.056	Session 493 of leg L:10.2[VMail] is connected
18-Nov-2013 11:57:47.056	L:10.2[VMail] got Connected.UAC Recv 200/INVITE from 127.0.0.1:40600 tid=a633ab12e9476b70 Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-a633ab12e9476b70-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=252a651a
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 336
			
			v=0
			o=3cxVCE 351931260 207062685 IN IP4 127.0.0.1
			s=3cxVCE Audio Call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 40628 RTP/AVP 0 8 3 13 9 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
18-Nov-2013 11:57:47.056	Connected(UAC) from <sip:[email protected]:5060>;tag=252a651a to "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
18-Nov-2013 11:57:47.056	Remote SDP is set for leg L:10.2[VMail]
18-Nov-2013 11:57:47.056	NAT/ALG check:L:10.2[VMail] RESPONSE 200 on 'INVITE' - basic check passed. No information for extended checks
18-Nov-2013 11:57:47.056	Answer SDP arrived on Leg L:10.2[VMail];
OnAnswer Recv 200/INVITE from 127.0.0.1:40600 tid=a633ab12e9476b70 Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			SIP/2.0 200 OK
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-a633ab12e9476b70-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=252a651a
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 336
			
			v=0
			o=3cxVCE 351931260 207062685 IN IP4 127.0.0.1
			s=3cxVCE Audio Call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 40628 RTP/AVP 0 8 3 13 9 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
18-Nov-2013 11:57:47.056	L:10.2[VMail] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=7057df2f84797e0b Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			ACK sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-7057df2f84797e0b-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: <sip:[email protected]:5060>;tag=252a651a
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 1 ACK
			Content-Length: 0
18-Nov-2013 11:57:47.056	SendMsg from "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557 to <sip:[email protected]:5060>;tag=252a651a
18-Nov-2013 11:57:47.055	L:10.1[Extn] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=-7fdc6860 [email protected]:
			SIP/2.0 180 Ringing
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7fdc6860
			Contact: <sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>;tag=1e07f311
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Content-Length: 0
18-Nov-2013 11:57:47.055	SendMsg from "Voice Mail"<sip:[email protected]>;tag=1e07f311 to "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
18-Nov-2013 11:57:47.055	Provisional response arrived for session 493 of Leg L:10.2[VMail]
18-Nov-2013 11:57:47.055	L:10.2[VMail] got Provisional Recv 180/INVITE from 127.0.0.1:40600 tid=a633ab12e9476b70 Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			SIP/2.0 180 Ringing
			Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-d8754z-a633ab12e9476b70-1---d8754z-;rport=5060
			Contact: <sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c>
			To: <sip:[email protected]:5060>;tag=252a651a
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 1 INVITE
			User-Agent: 3CX Voice Mail Menu
			Content-Length: 0
18-Nov-2013 11:57:47.055	Provisional(180) from <sip:[email protected]:5060>;tag=252a651a to "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
18-Nov-2013 11:57:47.055	[CM505001]: Endpoint VMail:9999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
18-Nov-2013 11:57:47.055	[CM503002]: Call(C:10): Alerting VMail:9999 by contact <sip:[email protected]:40600>
18-Nov-2013 11:57:47.053	UacSession 493 has formed leg L:10.2[VMail]
18-Nov-2013 11:57:47.053	Answer from <sip:[email protected]:5060>;tag=252a651a to "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
18-Nov-2013 11:57:46.905	[CM503025]: Call(C:10): Calling T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c] for L:10.1[Extn]
18-Nov-2013 11:57:46.905	Route to L:10.2[VMail] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=26199a00e30fcd18 Call-ID=MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.:
			INVITE sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c SIP/2.0
			Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-26199a00e30fcd18-1---d8754z-;rport
			Max-Forwards: 70
			Contact: <sip:[email protected]:5060>
			To: <sip:[email protected]:5060>
			From: "Tyler Slocum"<sip:[email protected]:5060>;tag=c2672557
			Call-ID: MjRlZDI0MDAxNTZiYjJhY2M5NGExOGZjOTMzYmRkNmU.
			CSeq: 1 INVITE
			Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
			Content-Type: application/sdp
			Supported: replaces
			Content-Length: 397
			
			v=0
			o=3cxPS 237431160832 45852131329 IN IP4 127.0.0.1
			s=3cxPS Audio call
			c=IN IP4 127.0.0.1
			t=0 0
			m=audio 7038 RTP/AVP 0 8 3 13 9 18 110 99 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:3 GSM/8000
			a=rtpmap:13 CN/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:18 G729/8000
			a=fmtp:18 annexb=no
			a=rtpmap:110 iLBC/8000
			a=rtpmap:99 SPEEX/8000
			a=rtpmap:101 telephone-event/8000
			a=sendrecv
18-Nov-2013 11:57:46.901	Outbound URI is used: sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c
18-Nov-2013 11:57:46.901	SLA is globally disabled
18-Nov-2013 11:57:46.901	Added leg L:10.2[VMail]
18-Nov-2013 11:57:46.860	[Flow] Call(C:10): making call from L:10.1[Extn] to T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:57:46.860	[CM503027]: Call(C:10): From: Extn:1051 ("Tyler Slocum" <sip:[email protected]:5060>)  to  T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:57:46.860	[CM503004]: Call(C:10): Route 1: from L:10.1[Extn] to T:VMail:9999@[Dev:sip:[email protected]:40600;rinstance=9a20cb43be6bdf2c]
18-Nov-2013 11:57:46.860	[Flow] Endpoint VMail:9999 has no forwarding rule on reason 'All calls'
18-Nov-2013 11:57:46.860	[Flow] Call(C:10): has built target endpoint: VMail:9999 for call from L:10.1[Extn]
18-Nov-2013 11:57:46.860	[Flow] Target endpoint for 9999 is VMail:9999
18-Nov-2013 11:57:46.860	[Flow] Building target endpoint to 9999 from "Tyler Slocum" <sip:[email protected]:5060>
18-Nov-2013 11:57:46.860	[CM503010]: Call(C:10): Making route(s) from Extn:1051 to <sip:[email protected]:5060>
18-Nov-2013 11:57:46.860	Remote SDP is set for leg L:10.1[Extn]
18-Nov-2013 11:57:46.860	OnOffer from "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
18-Nov-2013 11:57:46.860	[CM505001]: Endpoint Extn:1051: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA514G-7.5.5] PBX contact: [sip:[email protected]:5060]
18-Nov-2013 11:57:46.856	Inbound DID: ''; Phonebook Name: ''
18-Nov-2013 11:57:46.856	[CM500002]: Call(C:10): Info on incoming INVITE from Extn:1051:
			Invite-IN Recv Req INVITE from 10.11.226.101:5060 tid=-7fdc6860 [email protected]:
			INVITE sip:[email protected]:5060 SIP/2.0
			Via: SIP/2.0/UDP 10.11.226.101:5060;branch=z9hG4bK-7fdc6860
			Max-Forwards: 70
			Contact: "Tyler Slocum"<sip:[email protected]:5060>
			To: "Voice Mail"<sip:[email protected]>
			From: "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0
			Call-ID: [email protected]
			CSeq: 102 INVITE
			Expires: 240
			Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
			Content-Type: application/sdp
			Proxy-Authorization: Digest username="1051",realm="3CXPhoneSystem",nonce="414d535c089ad80a13:d11e73718094d6a9eb72030e2f58a2bb",uri="sip:[email protected]:5060",algorithm=MD5,response="15dcaae08f5ecb85b8d51fb559186d56"
			Supported: replaces
			User-Agent: Cisco/SPA514G-7.5.5
			Content-Length: 401
			
			v=0
			o=- 33847953 33847953 IN IP4 10.11.226.101
			s=-
			c=IN IP4 10.11.226.101
			t=0 0
			m=audio 16434 RTP/AVP 0 8 9 2 18 96 97 98 101
			a=rtpmap:0 PCMU/8000
			a=rtpmap:8 PCMA/8000
			a=rtpmap:9 G722/8000
			a=rtpmap:2 G726-32/8000
			a=rtpmap:18 G729a/8000
			a=rtpmap:96 G726-40/8000
			a=rtpmap:97 G726-24/8000
			a=rtpmap:98 G726-16/8000
			a=rtpmap:101 telephone-event/8000
			a=fmtp:101 0-15
			a=ptime:20
			a=sendrecv
18-Nov-2013 11:57:46.856	[CM503001]: Call(C:10): Incoming call from Extn:1051 to "Voice Mail" <sip:[email protected]:5060>
18-Nov-2013 11:57:46.854	NAT/ALG check:L:10.1[Extn] REQUEST 'INVITE' - basic check passed. No information for extended checks
18-Nov-2013 11:57:46.852	Outbound URI is used: sip:[email protected]:5060
18-Nov-2013 11:57:46.852	IncomingCall: C:10 from <sip:[email protected]:5060> to <sip:[email protected]:5060>
18-Nov-2013 11:57:46.852	Added leg L:C:10.1[No endpoint yet]
18-Nov-2013 11:57:46.851	UasSession 490 started
18-Nov-2013 11:57:46.851	Call from "Tyler Slocum"<sip:[email protected]>;tag=b75ba8fc68bb844o0 to "Voice Mail"<sip:[email protected]>;tag=1e07f311
18-Nov-2013 11:57:20.472	Currently active calls [none]
 
Open internet browser on your server and type following text in "address" bar:
http://127.0.0.1:5000/ivr
What is the answer "browser" has received?
 
HTTP 400 Bad Request - Invalid Hostname

Is that the problem? Should it be the server IP, 10.11.226.247?
 
Could someone please help me out on this?
 
I am not exactly sure where SY was going with his question, but you might do the following -

1. They just released a new SP, you should try updating and see what happens.
2. Once the system has restarted, ensure that all the system services are started and that all system extensions are registered (green).
3. Turn off the Windows firewall and test.
 
SY said:
Open internet browser on your server and type following text in "address" bar:
http://127.0.0.1:5000/ivr
What is the answer "browser" has received?

If I do that, I get..

Greetings audio set to

So something on your network, or in your settings(most likely), obviously isn't correct(port 5000 in use elsewhere or blocked?), and the problem may be left from before you changed your IP. Have you done a backup (or a couple, just to be sure) , then un-installed and re-installed 3CX?

Before you apply the back-up, you might want to manually configure one extension and test the voicemail to be sure that it isn't a hardware issue (I doubt it is, but...)

Have you tried installing 3CX on another machine, as a test?
 
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