Time based routing in hosted 3CX

[aslenord]

Hi All,

We have a 3CX hosted account. Is there any way of getting time based routing? The scenario is in a school...During the day the main number needs to ring main reception and a few others as backups, after 4pm, it needs to ring a different group of people that look after the late waiting for students that stay after school, and then after 6pm it needs to route to the site staff on site for any external clubs etc. that run at the school.

Is this possible in the hosted 3CX? If not, any suggestions?

Thanks - Sam.

 

[ChrisC_3CX]

Hey @aslenord

That is possible yes, however you will need to use a Routing Extension.

 

[aslenord]

Hey @aslenord

That is possible yes, however you will need to use a Routing Extension.

Thanks so much, I'll check it out.