Today at 00:00 on Cisco 7940

[iopas]

Hi,

I am using 2 SPA3102 and 3 Cisco 7940. Everything works fine except the time of missed calls on Cisco 7940. I can not find the time of missed call but only 00:00.

 

[leejor]

Have you set the NTP server info in the 3102? Not sure if the set has this option as well.

 

[iopas]

I use 0.pool.ntp.org and 1.pool.ntp.org but does not work.

 

[iopas]

I think the problem is not in SPA 3102 because I have the same behavior and in VoIP provider.

Is there any settings about time in 3CX?

 

[leejor]

3CX should be using the PC clock for any time functions that it requires. Some sets/ATAs have NTP settings as well and use that info for caller ID time.

 

[Strider]

hi

I think the problem lies in your 7940 SIPDefault.cnf, have you specefied the settings for Time Server
i.e.

#Time Server
sntp_mode: "DirectedBroadcast"
sntp_server: "ntp server address"
time_zone: "GMT"
dst_offset: "1"
dst_start_month: "March"
dst_start_day: 0
dst_start_day_of_week: "Sunday"
dst_start_week_of_month: "3"
dst_start_time: "02"
dst_stop_month: "Oct"
dst_stop_day: 0
dst_stop_day_of_week: "Sunday"
dst_stop_week_of_month: "3"
dst_start_time: "02"
dst_auto_adjust: "1"
time_format: "24"
date_format: "D/M/Y"

I use this format and all my Cisco 7940G's (15 of them) report the time and date of any missed calls.

Hope this helps

Tim

 

[iopas]

I think you have right. I will try it.

Thank you

 

[iopas]

It works. Thanks