Tracking extensions that have a custom VM greeting

[contoured]

Hello,

A few customers have asked if there is some kind of report that tracks the users/extensions that have created custom voicemail greetings. Is there any to do that?

 

[YiannisH_3CX]

Hello @contoured

Please note that currently there is no report that can track whether or not a user has recorded a custom voicemail greeting. Other users however have created scripts that can check the folders of extensions and check for custom greeting messages. When a user records a new greeting message, that message is saved in the folder under "C:\ProgramData\3CX\Instance1\Data\Ivr\Voicemail\Data\EXT_Number ".

 

[contoured]

Hello @contoured

Please note that currently there is no report that can track whether or not a user has recorded a custom voicemail greeting. Other users however have created scripts that can check the folders of extensions and check for custom greeting messages. When a user records a new greeting message, that message is saved in the folder under "C:\ProgramData\3CX\Instance1\Data\Ivr\Voicemail\Data\EXT_Number ".

Thank you very much I'll see if I can make use of that information.