Good day,
I been having some dificulties with a request from one of my customers.
The way it works is he calls the customer if the customer selects "X" option he will get routed to my call center after speking with the cx some times I need to transfer the call to another call center and this call center wanst to be hable to see the caller ID on their phone, is this posible?
will really apreciated your help on this.
thxs
I been having some dificulties with a request from one of my customers.
The way it works is he calls the customer if the customer selects "X" option he will get routed to my call center after speking with the cx some times I need to transfer the call to another call center and this call center wanst to be hable to see the caller ID on their phone, is this posible?
will really apreciated your help on this.
thxs
