Transfer License

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greatchoice

Silver Partner
Basic Certified
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Sep 21, 2020
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Is there a way I can take a pro license and move it to a different customer. I had someone who found out they had a contract with another carrier and wanted to switch back. And i have a customer I already started and wants to upgrade
 
Yes, If you go to the license´s Customer site, ( https://customer.3cx.com/ ) you should be able to release the FQDN.
The license´s Customer site depends on who the Key are registered to. If you used the Customer´s e-Mail, they have the login info for the key. If you registered the key with your e-mail, you will find the key to Release on your own Partner Site, below Keys, and by clicking on the key, you will be able to release this.

Hereafter go the the 3CX Management / License and click on Replace License Key -> Add the Key you just released.

Have a great weekend.
 
If you'd like me to check the license key after you transfer it to make sure it has been done properly, feel free to PM me the key (don't post it here).
 
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