Transfer of a 3CX v16 AS Server to the Primary NFR License

[orlanIMP]

Hello everyone,

After recovering our own 3CX v16 AS server from a former provider, I would like to add it to the “Primary NFR” license.


Is it possible to perform this operation without having to recreate a full server from A to Z on the Primary NFR?

If I retrieve the backup via SFTP from the NFR server, could the different license key cause any problems?

Thank you!

 

[KyriacosS_3CX]

Hi,

v16?

 

[orlanIMP]

whoops.

V20 16AS*

 

[KyriacosS_3CX]

Hi,

Probably best to reach out to Customer Care via https://www.3cx.com/contact/ or open a ticket to get a definite answer on this one.