Transfer on area code

[JoostGeelen]

Hello everybody,

I'am new to the VAD and I hope someone can help me.

Is it possible to create a route that the caller can enter their area code en they get transferred to a number that's connected to that area code in a database?


Thanks,
Joost

 

[edossantos]

Hello Joost,

Yes, the VAD is perfect for that. You need to use a User Input component to let the user enter their area code, and then a Database Access component to query the database and get the destination number for that area code. Then you can transfer the call to that number.

Kind regards.
Ernesto.

 

[JoostGeelen]

Hello Joost,

Yes, the VAD is perfect for that. You need to use a User Input component to let the user enter their area code, and then a Database Access component to query the database and get the destination number for that area code. Then you can transfer the call to that number.

Kind regards.
Ernesto.

Thanks Ernesto this works perfectly!