"Transfer Operation Completed" Notice on Yealink

[Chan]

On the latest update for my client's Yealink T48S, they are receiving a banner that says "transfer operation complete" after transferring a call. This banner is causing an issue for them to be able to pick up another inbound calls until the banner has disappeared. Any advice on how to get rid of this banner?

 

[JohnS_3CX]

What firmware version do you have installed on the phone?

 

[Elrick_B]

I am having this exact same issue with one of our customers and it started after the latest firmware update (66.85.0.5) same phone model t48s.

 

[complex1]

You can disable this pop up using this parameter:
features.transfer_complete.prompt.enable = 0

 

[JohnS_3CX]

Thanks @Elrick_B

Our next template update already includes the option to hide it.

Hold on a while, when we release it you will see the message go away

 

[Chan]

Yes, the firmware version is currently at 66.85.0.5 for the T48S

 

[Chan]

Thanks @Elrick_B

Our next template update already includes the option to hide it.

Hold on a while, when we release it you will see the message go away

Thank you so much!

 

[Elrick_B]

Thanks @Elrick_B

Our next template update already includes the option to hide it.

Hold on a while, when we release it you will see the message go away

Thanks for the response!

Also thanks to @complex1 for the workaround. I will use a custom template with the option until the template updates are released.

 

[Elrick_B]

@JohnS_3CX Are you able to let us know here when the update is released? I don't want to keep the phones on that custom template permanently.

 

[JohnS_3CX]

Hi @Elrick_B

This will be included in V16 Update 6 which has now entered public Alpha stage.

After this there will be a Beta, and then the final product.

Unfortunately we do not have Yealink template updates planned until then, so for now at least I have to say wait until update 6 since you are working ok, and when the update arrives switch them back to our default templates.

Keep an eye on our blog posts to learn when the updates will arrive!

 

[Elrick_B]

Thanks for the info @JohnS_3CX