This Solution dont wrk with my installation. I've v5, not v5.5.
When IVR try to connect to en unregisterred extension (configured to forward to cell) or to an extension that transfer call to my cell phone after 20 sec, the caller receive the transfer failed message.
noway to let transfer the call from IVR (or Digital Receptionst).
I've tried to extend the call rule from my actual 10-18 to 10-99 cause IVR is on 80 81 and 82. Noway.
here the logs
1) try to connect to extension that forward after 20 sec:
09:31:59.609 Call::Terminate :[CM503008]: Call(11): Call is terminated
09:31:59.593 Call::Terminate :[CM503008]: Call(11): Call is terminated
09:31:59.578 LineCfg::getInboundTarget :[CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:80
09:31:53.171 Call::RouteFailed :[CM503014]: Call(11): Attempt to reach [sip:
[email protected]] failed. Reason: No Answer
09:31:37.953 CallCtrl:
nSelectRouteReq :[CM503004]: Call(11): Calling: Ext:11@[Dev:sip:
[email protected]:5062]
09:31:16.453 StunClient:
nInitTests :[CM506001]: STUN request to resolve SIP external IP
ort mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.25.101:5060
09:31:12.765 MediaServerReporting:
TMFhandler :[MS211000] C:11.1: 83.211.223.198:61564 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
09:31:07.906 LineCfg::getInboundTarget :[CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:80
09:31:07.890 CallCtrl:
nLegConnected :[CM503007]: Call(11): Device joined: sip:62.94.71.96:5060
09:31:07.015 CallCtrl:
nLegConnected :[CM503007]: Call(11): Device joined: sip:
09:31:07.015 CallCtrl:
nSelectRouteReq :[CM503004]: Call(11): Calling: IVR:80@[Dev]
09:31:06.984 Line:
rintEndpointInfo :[CM505003]: Provider:[Eutelia 0497966458] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.25.101:5060]
09:31:06.984 LineCfg::getInboundTarget :[CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:80
09:31:06.937 CallCtrl:
nIncomingCall :[CM503001]: Call(11): Incoming call from @(Ln.10000@Eutelia 0497966458) to [sip:
[email protected]:5060]
2) try to connect to an unregistered extension configured to forward outside:
09:38:19.578 Call::RouteFailed :[CM503014]: Call(12): Attempt to reach [sip:
[email protected]] failed. Reason: Not Registered