Troubleshooting backups

[DrLloyd]

I seem to be unable to perform a backup of an instance. Anyone know where the log is to begin to troubleshoot? I am just trying to back up the full system, license key and custom prompts.

 

[DrLloyd]

Duh... ok so it emailed me the log. Here is the output:

3CX Phone System tried to backup but failed due to the following reason(s):
System.IO.IOException: Unable to write data to the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at System.Net.Sockets.Socket.Send(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.FtpClient.FtpSocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at System.Net.FtpClient.FtpDataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)
at _3cxNetBackupAndRestore._3cxBackup.FinishingTask()

Any thoughts?

 

[AWS2P]

Do you use FTP location ?
Try on google drive, or local if you have space and DL after