Trunk simultaneous call count increase not working

[treefiddy]

Hi,

When I created this trunk (Centurylink) initially I had it set for 30 simultaneous calls and have now increased the value. The problem is that when I test sending more calls to that trunk, it still only accepts 30 calls. Has anybody else experienced this?

I have restarted the host multiple times which is v15.5 on Windows.

 

[Evolute IT]

Hi,

When I created this trunk (Centurylink) initially I had it set for 30 simultaneous calls and have now increased the value. The problem is that when I test sending more calls to that trunk, it still only accepts 30 calls. Has anybody else experienced this?

I have restarted the host multiple times which is v15.5 on Windows.

Have you tried simply recreating the trunk?

 

[leejor]

Does the Activity Log show 3CX blocking more than 30, or, perhaps, the provider? I assume that they allow more than 30.

 

[treefiddy]

I actually haven't tried recreating the trunk. It's worth a shot though, so I'll try it.
EDIT - No I won't. That will delete all of my DIDs and the export doesn't handle DIDs or even all of the settings for the trunk.

Yes I increased the limit in the provider as well.

 

[YiannisH_3CX]

Does your 3CX licence allow you to perform more than 30 simultaneous calls? Check your activity log and see what error you are getting when the 30 calls are reached.