Turn Off Extensions Through Digital Assistant

[Sudos]

Good Morning,

Can I turn this off?

Callers Can Dial an Extension Directly
Whilst a digital receptionist prompt is playing, a caller can enter the extension number to call directly and connect to the extension without going through a receptionist. Simply instruct your callers in the voice prompt on how to use this feature, e.g. “Welcome to Company XYZ. If you know the extension number to call, you can enter it now. Otherwise, for sales press 1. For support press 2.”

I don't want this to function this way... thanks.

 

[Saqqara]

Have a look here https://www.3cx.com/community/threads/how-to-block-ivr-dial-to-extension.47863/