Twilio SIP Domain Inbound Caller ID

[vbreyter]

When using the Twilio SIP Domain (part of Programmatic Voice) the Display and User part of the From header are always the same. So even when you subscribe to the CNAM lookup, the only way to actually pass the Caller Name into 3CX is to use a custom header. Is there any way in 3CX to have the Caller Name be taken from a custom header?

FYI: using SIP Domain/Programmatic Voice instead of SIp Trunk because I'm doing a lot of the call handling in Twilio with lots of advanced functionality/routing/etc and then just passing the resulting call to 3CX to be delivered to the right end user.

 

[Ranac]

I will jump on this as I am curious about the same thing. Our inbound caller ID does not show the name either. We use elastic sip with Twilio and the CNAM service is turned on. Being able to get the name is important so any help around this would be great!