Unable to access Management Console (Allow List)

[dial4Alex]

Hey All,

I host my PBX on Google Cloud, and the instance stopped working. I tried to restart/start the instance, and now I am getting there wasn't enough resource in the zone.

I've copied the disk, created a new VM, and attached the disk and it's now started up (with same IP).

When trying to log in, connected by my office VPN, and then backup VPN both get met with "Login access denied. Too many incorrect login attempts."

I have access via terminal.

 

[Saqqara]

Connect from a different wan location , (do not use vpn) you should be able to login and delete the ip blacklist.

you can use a mobile phone to login in

 

[dial4Alex]

Hi @Saqqara, we have IP restrictions in place, only the office or our OpenVPN IP will allow you to login.