Solved unable to assign Yealink T57W to Extension

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Frank86

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Running the latest version of 3CX on Windows Server 2019.
I have a Yealink T57W (firmware 96.85.0.5) that was connected to an extension just fine via wifi.
It got disconnected (no service message on the screen).
I reset it to factory settings and connected to wifi. It shows up in the Phones list. I try to assign it back to the extension, it goes though the process, but it doesn't take.
How can I successfully assign it to the extension again?
 
Last edited:
Hi Frank,

Use a LAN cable and confirm you have a successful provisioning and reboot.

Then try to move it back to WiFi
 
Will try that this morning, thank you.
 
Worked. Thank you.
 
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Glad to hear Frank!
 
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