Hi All,
We had a PC in the office running the SBC for our phones, we dont have many, the PC eventually died so I setup a new PC and used the same SBC Key & IP Address when installing the replacement SBC on the new PC, this worked but every now and then the phones would drop out. After reading online people said that its likely the key for the SBC is corrupt and its easier to create a new one and re-link.
I deleted the corrupt SBC under the 3CX PBX, Installed the new SBC and added a new key, this shows perfectly on 3CX however anytime im trying to assign the new SBC under the phone extension it does not save.
Any ideas how to resolve this and why its not allowing me to save the new SBC? It lists it but just wont do anything when I press OK to save the settings. I am on 18.0 Update 5
We had a PC in the office running the SBC for our phones, we dont have many, the PC eventually died so I setup a new PC and used the same SBC Key & IP Address when installing the replacement SBC on the new PC, this worked but every now and then the phones would drop out. After reading online people said that its likely the key for the SBC is corrupt and its easier to create a new one and re-link.
I deleted the corrupt SBC under the 3CX PBX, Installed the new SBC and added a new key, this shows perfectly on 3CX however anytime im trying to assign the new SBC under the phone extension it does not save.
Any ideas how to resolve this and why its not allowing me to save the new SBC? It lists it but just wont do anything when I press OK to save the settings. I am on 18.0 Update 5
