Unable to connect at xxxxxx.3cx.com.au

[Nazrul]

Hi 3cx Support,

Please check xxxxx.3cx.com.au FQDN connection issue.
Just 2 weeks old this system and now gone.


what is email that can be use for 3CX Support ?

Thanks
Naz

 

[Nazrul]

thanks

 

[MasterAdde]

When you try to access the MC from a PC in the same LAN as where the 3CX Server is located, how are you trying to do so?

• https://<FQDN>:<HTTPS port>/

or

• http://<Local LAN IP Address of Server>:<HTTP Port>

If you are trying the first, the reason you might not be able to get it is because the internet router/firewall is not allowing loopback traffic (very common btw). This would also justify when trying to access from the outside you can reach it fine.

This one:
http://<Local LAN IP Address of Server>:<HTTP Port>
I have all IP withe listed in 3cx...

 

[NickD_3CX]

This one:
http://<Local LAN IP Address of Server>:<HTTP Port>
I have all IP withe listed in 3cx...

It's got to be something on the network as you can access the Management Console from other PCs. you say it "isn't working". What do you see, some error? Page times out? Also, from this PC, can you ping the Local IP of the 3CX Server?

 

[MasterAdde]

It's got to be something on the network as you can access the Management Console from other PCs. you say it "isn't working". What do you see, some error? Page times out? Also, from this PC, can you ping the Local IP of the 3CX Server?

ERR_CONNECTION_REFUSED from my PC Local

 

[MasterAdde]

ERR_CONNECTION_REFUSED from my PC Local

Now I cant go from the other PCs as well Need to see whats wrong... Maybe reinstall everything again

 

[NickD_3CX]

Now I cant go from the other PCs as well Need to see whats wrong... Maybe reinstall everything again

That might be a good idea. You could also consider finding a 3CX Partner if you need help.