- Joined
- Aug 6, 2020
- Messages
- 25
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- 10
I purchased a DID, created a fax extension (880), configured a Patton 4112 under FXS, and setup an incoming rule to forward faxes to this extension. I have not tested inbound faxing yet. I was trying to test outbound faxing first, however, I get a busy signal when I try to dial outbound to external numbers. I can call internal extensions and dial the DID from an external phone and receive the call through the Patton device. My first thought is that I need an outbound rule. But when I go to create one I have to select an extension group, and if I try to create an extension group with the 880 extension it doesn't show up. I'm guessing that is because it's a special fax extension. What do I need to do in order to dial outbound to external numbers from the fax extension? Thank you!