Solved Unable to forward unregistered extensions

[nowak68]

Hi you All ,
I`m playing around with the new version 20 and it`s options .
So installed the hosted version , added an sip trunk and some users en of you go .
Because I was using an old ip510 pro on my old version 18 (worked fine) i`m now unable to add phones .
No problem i Thought and edited the extensions to forward to the extension who is on my Iphone with the 3CX client.
because there is an option Busy or not Registered ,but now i`m unable to call the other numbers. Numbers not reacheable ..
What am I doing wrong ?

Regards,
Harry

 

[TheodorosG_3CX]

Because I was using an old ip510 pro on my old version 18 (worked fine) i`m now unable to add phones .

Can you please elaborate further on the above?

 

[nowak68]

Can you please elaborate further on the above?

I had a personalized provisoningfile to add the dect to 3CX without SBC , that does`nt work anymore. And because this is a test environment , I`m also trying to play around to see what works and don`t work . But when you used to v18 ,configuration V20 is another cup of tea . Incoming routes par example . I know they are made automaticly , but can`t get it to work . So therefore my question .
Regards,
Harry

 

[TheodorosG_3CX]

Actually you are trying to add a dect manually to the PBX correct?

 

[nowak68]

Actually you are trying to add a dect manually to the PBX correct?

Yes , but already installed an SBC now , so I think that`s gonna work . But still I have the issue with incoming routes

 

[nowak68]

Problem solved , setting provider changed .
Regards ,
Harry

 

[TheodorosG_3CX]

Glad to know this is resolved