Unable to make outbound calls on new 3CX 6.0 install

[dbarney]

Hello,

I am trying out 3CX, and have configured my Polycom to my 3CX PBX. It shows in 3CX as online (green light). I have also setup InPhoneX as my SIP Provider for outbound calls, which also shows as successfully registering.

I have created 2 outbound rules, (one with a dial extension of 9, the other with none). No matter what I do, no outbound call works.
I have not configured inbound, as InPhoneX has yet to setup my DID.

Here is what the server logs show:

[CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060;user=phone SIP/2.0
Via: SIP/2.0/UDP 192.255.69.127:5060;branch=z9hG4bKbb8cbca0E0D9CDF5
Max-Forwards: 70
Contact: [sip:[email protected]:5060]
To: [sip:[email protected];user=phone]
From: "Darryl"[sip:[email protected]];tag=43C5697A-8A16DB91
Call-ID: [email protected]
CSeq: 1 INVITE
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER
Supported: 100rel, replaces
User-Agent: PolycomSoundPointIP-SPIP_501-UA/2.2.0.0047
Allow-Events: talk, hold, conference
Content-Length: 0

[CM503013]: Call(15): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=15685538B2D67C6D cseq=INVITE [email protected]:5060 / 2 from(wire)

[CM502001]: Source info: From: 15; To: "Darryl"[sip:[email protected]];tag=43C5697A-8A16DB91[sip:[email protected];user=phone]

It then says the call was terminated.

I am attempting to call my cell phone, and I just get a busy tone.

Any suggestions? I hope I gave enough information to help narrow the problem down.

Thanks!

 

[Henk]

If your VoIP is not configured as yet, what are you planning to use for outbound calls?

PSTN?
VoIP?

You do not need DID, if you have a VoIP provider.

H.

 

[dbarney]

I stated I set up a SIP Prover InPhoneX. They are who outbound calls go through.

 

[dbarney]

Anyone have an idea as to what might be wrong? I am at a loss here...

Thanks.

 

[dbarney]

I figured it out. After testing the 3cx Voip Client, I found that it was working fine. Furhter testing, found that i missed a number in my server ip of the polycom phone.

 

[justin]

I figured it out. After testing the 3cx Voip Client, I found that it was working fine. Furhter testing, found that i missed a number in my server ip of the polycom phone.

Whoops