Solved Unable to select date in call reports

[101151205509]

Hi,

I am not able to choose the dates in custom reports, its showing as restricted/hidden. Please see the image for your reference.

From June 23rd onward i am not able to choose the dates. Kindly help me to rectify the issue.

.

 

[Aaron Paul]

You're trying to pull reports for June 23rd through 25th?

 

[101151205509]

I am trying to pull reports from June 1 to June 30. Also all the dates from June 22 its showing hidden.After June 22 i can't schedule any reports.

 

[Aaron Paul]

I assume you're wanting a monthly call report and if so then the only way I could think of would be to have a report that runs on the 1st of every month that has the range set to "Last month"

 

[101151205509]

Hello all, this is one type of bug. now it has been fixed by using V16 update 5 final.

If anybody facing the same issue, kindly update with latest update patches.

 

[JohnS_3CX]

Please update your PBX, the latest version resolves this (v16.0.5.619)

 

[101151205509]

Thanks johnS.

Updated with the same. Now issue has been fixed.