Solved Unable to use Sharepoint for archive recroding

[srane.sushant]

Hello 3cx

I am unable to configure SharePoint for archive my recording

I created communication site in root of share point as well as added Folder but when i am trying to configure in 3cx its not showing me that site.

​

Just this box appear and when i click nothing happen.

My integration of office365 and 3cx is showing ok status.

Please help to resolve this issue.

I am using V20 3cx.

 

[Alphabetic]

Its probably looking at your default site and you are not. Does it let you run a backup or anything to it?

 

[srane.sushant]

Its probably looking at your default site and you are not.
@Alphabetic Can you please help me how i make my 3cx to look at my site (I created communication site in SharePoint).

Does it let you run a backup or anything to it?

No it is not allowing me to save getting below error

Your folder names below should start with the existing root folder names that you see in the dialog Select Folder / Path

 

[Alphabetic]

3CX can only look at the default Sharepoint site and not any you've made.

it will be your root site <domainname>.sharepoint.com

you have to specify folder names from the "Storage" page

 

[srane.sushant]

I added my folder name but getting following error



https://my.sharepoint.com/sites/3cxArchive/ is my SharePoint url and i created 3cx backup folder inside. So what should i mention in Backup Storage?

 

[Alphabetic]

you can not use any other website in sharepoint other then your root domain.

https://my.sharepoint.com

 

[srane.sushant]

getting same error.


I am global admin and has access to folder in SP.

 

[Alphabetic]

Under location type of Sharepoint you need to select a folder. You will need to go to your root sharepoint and create a folder.

 

[srane.sushant]

Under location type of Sharepoint you need to select a folder.

How to select folder?

When i click on



This 3 ... i get this.



Here there there is no filed to edit.

When i click this nothing happen



If you don't mind can you please mark where i have to enter folder name and in what format?


You will need to go to your root SharePoint and create a folder.

I created new communication site and create new folder inside that site.

https://mysite.sharepoint.com/sites/3cxArchive/Shared Documents/

 

[Alphabetic]

Youre just not grasping what im telling you and im not repeating myself anymore.

https://www.3cx.com/docs/manual/sharepoint/

please read this word for word.

 

[srane.sushant]

Thank you its fixed.