I have a 3CX hosted solution running in Australia.
I actually have 4 hosted solutions but this one is problematic
Once in a while, my inbound rules disappear. like gone completely and then of course, the calling system reverts to the ring extension instead of the digital receptionist.
I can not see why.
As I said it works fine for a period of time, then like magic, they are gone.
only inbound rules, that redirect the sip trunk to the digital receptionist.
No one has access to the hosted software except myself.
I first thought it was a 3cx glitch so restarting services may sort it, but no, still not working.
that it would go directly to the extension led me to check inbound rules.
gone.
Has anyone seen this type of thing before.
And before we get all over thinking it,
1: I am the only access to the server,
2: my password gets changed regularly
3: cant see anything in logs. they are set to verbose high
I cant give any more info as I don't have any
Kind regards
I actually have 4 hosted solutions but this one is problematic
Once in a while, my inbound rules disappear. like gone completely and then of course, the calling system reverts to the ring extension instead of the digital receptionist.
I can not see why.
As I said it works fine for a period of time, then like magic, they are gone.
only inbound rules, that redirect the sip trunk to the digital receptionist.
No one has access to the hosted software except myself.
I first thought it was a 3cx glitch so restarting services may sort it, but no, still not working.
that it would go directly to the extension led me to check inbound rules.
gone.
Has anyone seen this type of thing before.
And before we get all over thinking it,
1: I am the only access to the server,
2: my password gets changed regularly
3: cant see anything in logs. they are set to verbose high
I cant give any more info as I don't have any
Kind regards
