Hello 3CX Team,
First, thank you for the continuous improvements in v20. We are writing to propose a significant usability enhancement for DID number management, which has become more challenging since the update from v18.
The Challenge in v20:In the v20 Admin Console, under Voice & Chat...
When I tested V20 a few months ago, there was an option for adding a Generic SIP trunk which was good news as we have worked with a SIP provider that is no longer supported by 3CX and we wish to continue to use them. I have now setup 2 hosted Business licenses for new clients but I am unable to...
Having issues with outbound calling. I try dialing out and it will work one minute, and fail the next, then it may decide to ring for 20-30 seconds before connecting. When it fails, 3CX softphone appears to be ringing the whole time but my cell never rings, and then when 3CX finally hangs up...
Everything was working until 18 6 update.
Out going calls seem to work.
All trunks when called give busy signal.
Trunks are VOIP.MS, which has verified issue is with 3CX PBX
Thoughts?
I have a 3CX hosted solution running in Australia.
I actually have 4 hosted solutions but this one is problematic
Once in a while, my inbound rules disappear. like gone completely and then of course, the calling system reverts to the ring extension instead of the digital receptionist.
I can not...
Hi,
We have recently setup 3CX to use with a couple of mobiles, in order to evaluate the platform for future use.
As advised we made use of a recommended SIP trunk provider (brightstar). They have provided us 2 numbers, the main and a 2nd DDI/DID.
After following the guide and watching the...
Hello,
I've read a number of threads on this forum about the issue I'm about to explain, however, I've been unable to come to a solution, so I'm hoping you can help.
I've got a telephone number with Sipgate Basic, I've followed the steps on this link...
Hi all,
Can you suggest me a Spanish Certified partner provider for 3CX?
I work for a company that have an office both in Italy and Spain (Madrid). Currently PBX is in italy but I want to add a new SIP Trunk for Spain.
LM
Good day!
I have a brand new 3CX setup. I am using a SIP trunk with Vitelity. I am able to make outbound calls with no issue. However, when I try and make an inbound call, Vitelity can not connect to the server. I get an email from Vitelity:
A call to your DID *phoneNumber* from...
Hi There, I have just recently become acquainted to 3CX and it has opened my eyes up to exactly how much my clients are over paying for their phone service from Vonage (talking about $1500 bills for 12 people). So far I've run a proof of concept for my home office lines and I'm loving what I...
Hi, I'm a newbie in 3CX
I have 2 sip trunks registered with Vitelity (Register Account based)
each with a different DID
How do I make each trunk use its respective Caller ID at outbound calls ?
we have a Dynamic IP in our 3CX Server
Hello,
I have 5 inbound trunks (a primary, secondary... for carrier failovers), The carrier can send a call on any of these IPs
My problem is I have a client that has 10 DIDs. Do i really have to enter all 10 numbers into each trunk?
Coming from Freepbx, I had to create a trunk with the IP...
Hi,
I have a question about the 3CX system i know its in the SIP Trunk, but somehow it still doesnt work. The issue is there general phone nr end with 180, and when they callout with there phones its the same 180.
the question is when, call out i want that they call with there own number in...
Currently when you put the phone system in Holiday mode it will switch out all of the extensions and go to the destination out of office. You can allow to ignore the holiday prompt so that it will go to the usual voicemail but that doesn't help. There is no option to still enable all the inbound...
Hi,
I'm having trouble configuring a SIP trunk between 3CX 15.5 (free license) and a mitel 3300. I've followed
donbru01 instructions in configuring the mitel side and created a generic SIP trunk on the 3CX side.
1)From the mitel, I'm able to call to the 3CX via the sip trunk (set call to drop...
We are in the phase of migrating from cisco CME to 3CX. For security reasons the 3CX PBX is in a DMZ network and connects to the current CME via generic SIP trunk. The phones are also on the local LAN and pass through the firewall to reach the 3CX PBX. We used this document for ports opening...
Hi, I have configured a generic SIP trunk between Cisco Call manager Express and 3CX. The setup is composed of a SIP trunk having 4000 as main number. On both sides (CME and 3CX) I have extensions with the numbers 4XX.
I am facing a problem on the 3CX side where I am unable to receive calls from...
I cannot get Twilio Elastic SIP Trunking to work as a SIP provider for my 3CX install (v15, linux).
I have 3CX setup and working with Flowroute and it has been working fine for over a year. We want to move our SIP trunking to Twilio Elastic SIP Trunking, because of the price and the extensive...
Many SIP Providers send calls from another IP when sending inbound calls. Please vote to add multiple IP addresses as a source accepted. Currently 3CX only accepts calls from one IP. This results in additional SIP trunks having to be created and duplicating DID rules for each sip trunk. I...