UNIFI EDU Speakers as Paging only Endpoint

[MrBanks]

I have been working on this through the summer and have had help from Manny (Nazaudy) on bridging the Avaya IPOffice, which works really well.

I am using Unifi EDU Access Points for about 3 years now as they claimed they can be used as a SIP endpoint, which they can using baresip. I have recently installed 3CX since registering the SIP speakers to the Avaya can be a costly and very long process due to licensing and compatibility issues.

I have successfully registered my Unifi EDU speakers to 3CX using the Unifi Controller and setting up the SIP options under Services. It's slow but they register. I have the Avaya bridge in place and I am able to call any extension on the 3CX from the Avaya system using 8,(3CXExt). I'm able to call my soft phone on my desktop using this (8,001). I have the Speakers in a Ring and Paging Group and I can actually dial from the Avaya system 88851 (88(paging)851(paging group)). After successfully using this I hang up the handset on the Avaya and I will try again to page the speakers, only to get a busy signal. It's like the extension is still off hook.

Has anyone else successfully set this up? I have increased Cores and Memory on both the Unifi Controller (Ubuntu 18.04LTS) and the 3CX server (Windows server 16) VMs to see if there was a shortage. However that doesn't seem to correct the issue.

Any help would be greatly appreciated.

Corey

 

[MrBanks]

Sorry for the multiple post there is supposed to be an asterisk between the first 8 and second 8, asterisk 8 is setup for page code.

 

[JohnS_3CX]

Hi Corey, leave * space * between * stars *

As for the issue, best I could recommend is to get your hands dirty with some captures.

Increase logs to verbose and call the EDU extension, see what you can get. If that does not give a clear picture, you will have to run a capture and analyze the SIP messages that go through.

 

[cobaltit]

It sounds like some leg isn't hanging up properly but as @JohnS_3CX you'd want to wireshark or at least set the activity logs to verbose to see what is happening.