Unregistered Extensions

Status
Not open for further replies.

DavidTatro

Customer
Joined
Jan 6, 2012
Messages
3
Reaction score
2
Hello,

We have many employees who have a 3CX extension, but those extensions are setup to forward to their mobile. They do not have a handset, softphone, or mobile app setup. They just want their calls forwarded to their mobile. If the extension is not registered by a phone or app, it does not show up in the people list on the web client or presence list on apps. I have changed the setting in the web client to show unregistered extensions, but this settings seems to revert back to not showing them the next time I log in.

It there a way to have the all the phone apps and web client default to showing unregistered extensions?

Thanks,
DT
 
  • Like
Reactions: admpm and dan_00
Status
Not open for further replies.