How to better handle unregistered phones. If user has a softphone and they shutdown their computer at end of shift closing the web client, calls to their DID just rings and rings. Never goes to their voice mail.
Then another example using desk phone, If I unplug my physical phone, calling my DID from external cell phone, they here a message unable to complete the call. I would think it would go to my voicemail.
Read in forums the ability to choose forwarding on unregistered status but my status drop down doesn't have 'unregistered' as an option.
There has to be a method to route calls to the extensions VM if desk phone or soft client is unregistered.
I'm on V16.
Then another example using desk phone, If I unplug my physical phone, calling my DID from external cell phone, they here a message unable to complete the call. I would think it would go to my voicemail.
Read in forums the ability to choose forwarding on unregistered status but my status drop down doesn't have 'unregistered' as an option.
There has to be a method to route calls to the extensions VM if desk phone or soft client is unregistered.
I'm on V16.
