Nick W
Titanium Partner
- Joined
- Sep 3, 2018
- Messages
- 377
- Reaction score
- 258
This worked, thank you.Hi, if you have this in the template "%%SERVICES_ACCESS_PASSWORD%%" it means you are using custom email templates. You have 2 options;
Option1 : Update current one.
Option2: Go to Settings > Custom Parameters > Search for %%SERVICES_ACCESS_PASSWORD%% and delete the whole parameter (MAILTEMPLATE_EXTWELCOME_CUSTOM). It will take default 3CX Email template.
I am going to review some other sites, because this was an inherited one, and we generally never edit the system.
Sidenote: Please get rid of that "in office" "out of office" separation

