Solved Update from 15.5 to V16 windows with high call recording space.

[massimo_mic]

Hi,

i've a installation of 3cx v15.5 with 50Gb of recording call, make backup and uninstall v15 and install v16 require more time to create a backup and next restore on install v16, can i manual move temporarily a folder recording out of 3cx v15 folder installation then backup information and install v16 and next move recording on v16 folder? This procedure restore call recording or create problem ?
Thanks for reply.

 

[StefanW]

are your recordings already on a seperate drive on the host or in the default location?

 

[massimo_mic]

On default location

 

[Alphabetic]

Here's what Yiannis told me about moving call recordings. This is Windows to Linux but i imagine the process to be the same.

• Take a backup of V15.5 windows without recordings
• Backup call recordings to external location
• Remove v15 then install v16
• Restore backup
• Create your recordings folder and move your recordings back to default location
• (in 3CX) Then navigate to settings parameters and add the following parameter "RECS_SYNC_REQUIRED" and set value to "1".
• Then navigate to your Dashboard and click on the convert recordings button.

Correct me if im wrong Stefan.

 

[massimo_mic]

Ok try this

 

[Saqqara]

Do the instructions above work, as I have the same issue - large amounts on recordings on a 3cx windows server

 

[Alphabetic]

I just completed a migration to v16 following my instructions above.

Currently converting the 100GB of recordings.

use unstoppable copier to move the files.

 

[Alphabetic]

aaaand i'm all converted no problems.