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- Nov 18, 2009
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Hi
We have updated our 3cx phone system from v98 to v10 without problems.
But we have two customers with the same problem : uninstall v9, install v10, restore PBX settings, and unable to log in admin console : "incorrect password". In the same time, in the windows event viewer we see that IPBX has banned the IP of all the phones for too many failed authentication !!
I am sure of the password of course, and if I uninstall V10 and re-install V9, no problem to log in with the same backup restored ...
Anyone could help ??
We have updated our 3cx phone system from v98 to v10 without problems.
But we have two customers with the same problem : uninstall v9, install v10, restore PBX settings, and unable to log in admin console : "incorrect password". In the same time, in the windows event viewer we see that IPBX has banned the IP of all the phones for too many failed authentication !!
I am sure of the password of course, and if I uninstall V10 and re-install V9, no problem to log in with the same backup restored ...
Anyone could help ??